PROVIDENCE, RI – HealthSource RI (HSRI) concluded its annual Open Enrollment (OE) period February 28, with its highest ever OE total of 42,695, eclipsing last year’s record of 34,456. Of those, 8,557 Rhode Island residents are newly enrolled in the affordable qualified health plans available through the state marketplace. The remaining 34,000+ individuals, or 73% of last year’s customers, renewed their coverage during the same period, which started November 1.

The surge in HSRI’s numbers follows national trends as in mid-January the Centers for Medicare and Medicaid Services reported national enrollment of approximately 24 million, up from 20 million at the same time in 2024. The OE period was extended by one month this year to provide ample access to customers after the December cybersecurity incident affecting RIBridges, the information system managed by Deloitte for the State of Rhode Island and serving HSRI and numerous other state programs.

“HealthSource RI supports Rhode Islanders in a variety of situations who find themselves in need of health coverage,” said Governor Dan McKee. “The value of having a state-based marketplace is clear, as tens of thousands find their way to HSRI each year, making Rhode Island a national leader in this work.”

“Our purpose at HealthSource RI is to help Rhode Islanders get and stay connected with quality, affordable health coverage,” said HSRI Director Lindsay Lang. “We’re thrilled that once again this year, we’re growing, and we hope that Rhode Islanders continue to think of us when looking for health coverage options to protect themselves and their families – not only their health but their financial security.”

Since 2013, HSRI has decreased the uninsured rate by more than two thirds. The Rhode Island Health Information Survey, conducted biannually and updated in 2024, pointed to an uninsured rate of just 2.2%, among the best in the country. For detailed information on both HSRI’s 2025 Open Enrollment Report and the 2024 Health Information Survey, visit HealthSourceRI.com/Surveys-and-Reports.

HSRI is the only place where Rhode Islanders can receive Advance Premium Tax Credits to help pay for their health coverage, with customers qualifying for nearly $16.3 million in Advance Premium Tax Credits in January 2025. Currently, 88% of HSRI customers receive financial assistance, and tax credits continue to protect consumers from rising costs. While the average premium before tax credits of all currently active plans is $567, that average drops to $110 per month after applying tax credits. At present, 30% of HSRI customers pay less than $10 a month to stay covered. In 2025, historically high levels of financial assistance made available through the American Rescue Plan Act and extended by the Inflation Reduction Act remain intact, meaning that coverage through HSRI became more affordable than ever for plan years 2021 through 2025. Without federal action those enhanced premium tax credits stand to expire in December.

With annual Open Enrollment complete, individuals and families who have experienced certain life events may be eligible to shop for a new plan during a Special Enrollment Period (SEP), which is a 60-day window to enroll starting before or after that event. Qualifying SEP events include a loss of other medical coverage including Medicaid, moving into Rhode Island, getting married or divorced, or having or adopting a child. Individuals can visit HealthSourceRI.com/SEP to learn more about these qualifying events, register for an online info session, get live expert support through chat in English or Spanish, book an appointment, or enroll online. Enrollment support is also available by calling 1-855-840-HSRI (4774).

HealthSource RI is the state’s health insurance marketplace. Since 2013, HealthSource RI has decreased the uninsured rate by more than two thirds. Today, nearly 98 percent of Rhode Islanders have health coverage, the sixth highest insured rate in the country. HealthSource RI is the only place Rhode Islanders can receive financial help to pay for their health coverage. Currently, 6 out of 7 HealthSource RI customers receive financial assistance. Through the HealthSource RI for Employers program, HSRI also services over 1,200 small employers in Rhode Island and more than 8,500 employees and dependents.

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“I am proud to have been a part of the state’s efforts to achieve universal coverage and to protect access to affordable coverage,” Sherman said.  “As a result of Governor Raimondo’s leadership, we have lowered the uninsured rate by nearly two thirds, resulting in more than 96% of Rhode Islanders with coverage.  HSRI’s commitment to customer service, our extensive statewide outreach and community engagement initiatives, and our mission-driven staff have been a big part of this success and it has been an honor to be a part of it.”

“A record number of Rhode Islanders have access to affordable health care as a direct result of Zach’s service to our state,” said Governor Gina M. Raimondo. “Under his leadership, we’ve made significant progress reducing our uninsured rate and have improved HealthSource’s engagement with its customers. I’m grateful for his years of dedication to the people of Rhode Island, and I wish him the best of luck in his next venture.”

HealthSource RI’s Chief of Staff, Lindsay Lang, will serve as interim director during the search process for a permanent director.

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