HealthSource RI Releases Enrollment, Demographic and Volume Data through February 23, 2015

PROVIDENCE – HealthSource RI (HSRI) has released enrollment data, certain demographic data and certain volume metrics through Monday, February 23, 2015, for Open Enrollment and the Special Enrollment Period (due to previous weather closings at the contact center and walk-in locations).

As of February 23, 2015, 83% of Year One customers have renewed (selected a plan) for 2015
(82% of renewing customers paid the first month’s premium).
Total New Customers: 10,301 (9,150 paid)
Total Renewed Customers: 21,212 (20,851 paid)
Total HealthSource RI enrollments for 2015 coverage: 31,513 (30,001 paid)

*Note: Individuals who have selected a plan but not paid by their selected coverage effective date become cancelled; reported enrollment values (plan selections, paid and unpaid) will fluctuate with potential net decrease due to plan selection cancellation, as of the passage of the January coverage payment deadline.

Enrollment Tracking Graphic

2015 Enrollee Plan Selection
21 plans are available on HSRI’s Individual Market for 2015, up from 12 plans in 2014, including some lower cost options for 2015.  HSRI is providing a snapshot below of how new and renewing customers are choosing plans – this data includes both customers who have paid and those who have not yet paid.

Renewed Customers
2015 vs. 2014 Selection by Plan, by Metal Level and by Insurer

  • 62% of renewing individuals have selected a different plan for 2015
  • 39% of renewing individuals have selected a plan with a different carrier for 2015
  • 80% of renewing individuals have selected a plan in the same metal level for 2015; 6% of renewing individuals bought up by metal level for 2015, while 13% bought down by metal level for 2015

Metal Level and Carrier Graphic

Demographic Graphic

SHOP Enrollment*
Cumulative as of February 21, 2015
*SHOP reporting follows standard schedule vs. Individual Market reporting, which has been extended to account for the February 23 payment deadline for coverage effective on March 1.

Small employer accounts created: 1,963
Small employer applications completed: 584

Small employer enrollment (paid and unpaid): 479
These employers represent 3,484 covered lives

Small employer enrollment (paid): 454
These employers represent 3,282 covered lives

77% of small employers are enrolled in the Full Choice Model

Rhode Islanders using HSRI
November 7, 2014 – February 23, 2015

Inbound Phone Calls Received: 264,651

Walk Ins Received (Providence): 13,980
Walk Ins Received (Warwick): 2,851
Total Walk Ins Received: 16,831 Unique Visitors: 179,163 Visits: 358,829 Page Views: 691,720

Note about data reconciliation: It is important to know that queries of the system run at different times and on different days may produce different sets of data as people move through various stages of the application and enrollment process. Data in this release reflect reconciled numbers through February 23, 2015; therefore, these numbers may differ slightly from numbers reported publicly or in prior releases.

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