PROVIDENCE, RI – HealthSource RI (HSRI) concluded its annual Open Enrollment (OE) period January 31, with enrollment totals and the mix of plan selections bearing out expectations, as customers faced increased monthly costs upon the expiration of enhanced federal premium tax credits. Individual and Family enrollments totaled 38,557 during this Open Enrollment, a 10-percent decline from the record-high close of OE2025 (42,695). Overall enrollment decreased by 20% from year-end (48,060) to the end of OE, a highly unusual development, as the marketplace has recorded growth nearly every year in that same span.

Of this year’s enrollment, 6,472 (16.8%) Rhode Island residents are newly enrolled in the affordable qualified health plans available through the state marketplace. The remaining 32,085 individuals, or 67% of last year’s customers, renewed their coverage during the same period, which started November 1.

From 2021 through 2025, historically high levels of financial assistance — available through the American Rescue Plan Act (ARPA, March 2021) and extended by the Inflation Reduction Act (August 2022) — made coverage through HSRI more affordable than ever. The enhanced premium tax credits expired on December 31 due to lack of federal action. Simultaneously, premiums rose more sharply than usual at least in part as insurers across the country, Rhode Island being no exception, anticipated shifts in the uninsured and underinsured rates in their markets.

Average premiums across the HSRI population increased by 101%, or $111 per person per month this year compared to last year. Lower-income households saw the largest percentage increase of their premiums this year. For example, a single adult household in the range of 150%-200% of Federal Poverty Level, which is about $24,000-$31,000 annually, saw their average premium go from $40 to $137. These challenges to affordability caused consumers to reconsider their options for health coverage.

Aside from considering whether to continue or newly enroll for 2026, customers also grappled with which plans to choose, and plan selection shifted notably. Over recent years, customers had been using their enhanced financial supports to steadily migrate into silver and gold plans, which offer lower out-of-pocket costs and more predictability. That trend reversed sharply this year, with bronze plan selection rising steeply (from 21% to 32%) as silver and gold selection fell off (from 38% to 31% and 38% to 35% respectively). While customers are likely making this decision based on the affordability of the monthly premium, it comes with a trade-off – bronze plans have much higher deductibles and out-of-pocket costs, opening insured individuals up to higher bills as they use their plans. This raises concerns that as the year progresses, customers may find it unaffordable to keep their coverage as they begin to encounter those higher costs.

“It is disheartening but not surprising that, as President Trump’s policies have caused health insurance costs to skyrocket, more Rhode Islanders are struggling to pay for health coverage,” said Governor Dan McKee. “My FY27 recommended budget appropriates $9.5 million to subsidize coverage for the 20,000 hardest hit individuals purchasing insurance through HealthSource RI.”

“The increase in premiums, combined with the decrease in federal supports, makes this an incredibly challenging year for folks depending on HealthSource RI for health coverage. We understand that and we are committed to working with our customers and potential customers through these difficult decisions,” said HSRI Director Lindsay Lang. “Having health coverage helps protect against one bad turn of luck becoming years of financial burden. We will work with every customer to find options that are best for their needs and budget, and continue to work with state leaders and our federal delegation to find long-term solutions.”

Since 2013, Rhode Island has decreased the uninsured rate by more than two thirds. The Rhode Island Health Information Survey, conducted biannually and last updated in 2024, pointed to an uninsured rate of just 2.2%, among the best in the country. For detailed information on both HSRI’s 2026 Open Enrollment Report and the 2024 Health Information Survey, visit HealthSourceRI.com/Surveys-and-Reports. The 2026 Health Information Survey has just begun and will be available late this year.

HSRI is still the only place where Rhode Islanders can receive Advance Premium Tax Credits to help pay for their health coverage, with customers qualifying for more than $14 million in Advance Premium Tax Credits in January 2026. Currently, 81% of HSRI customers receive financial assistance, down from 88% last year. The average premium before tax credits of all currently active plans is $662; that average drops to $172 per month after applying tax credits.

With annual Open Enrollment complete, individuals and families who have experienced certain life events may be eligible to shop for a new plan during a Special Enrollment Period (SEP), which is a 60-day window to enroll starting before or after that event. Qualifying SEP events include a loss of other coverage including Medicaid; moving into Rhode Island; marriage or divorce; or birth or adoption of a child. Individuals can visit HealthSourceRI.com/SEP to learn more about these qualifying events, register for an online info session, get live expert support through chat in English or Spanish, book an appointment, or enroll online. Enrollment support is also available by calling 1-855-840-HSRI (4774).

HealthSource RI is the state’s health insurance marketplace. Since 2013, HealthSource RI has decreased the uninsured rate by more than two thirds. Today, nearly 98 percent of Rhode Islanders have health coverage, the sixth highest insured rate in the country. HealthSource RI is the only place where Rhode Islanders can receive financial help to pay for their health coverage. Currently, 8 out of 10 HealthSource RI customers receive financial assistance. Through the HealthSource RI for Employers program, HSRI also services over 1,200 small employers in Rhode Island and more than 8,500 employees and dependents.

The post HealthSource RI Open Enrollment 2026 closes with falling enrollment trend first appeared on HealthSource RI.

Currently a record-high of more than 49,000 individuals are enrolled in Blue Cross & Blue Shield of Rhode Island or Neighborhood Health Plan of Rhode Island health coverage through HealthSource RI. An additional 8,800 enrollees are covered through HealthSource RI for Employers, which offers plans from the same carriers for small employers throughout the state. Since 2013, Rhode Island’s uninsured rate has decreased by more than two thirds; as of 2024, just 2.2% of Rhode Islanders were without health insurance. This substantial progress in recent years has been boosted significantly by federal enhancements to Advance Premium Tax Credits (APTCs) that were passed in the 2021 American Rescue Plan Act and extended through 2025 by the Inflation Reduction Act.

As the only place Rhode Islanders can receive financial help to pay for their health coverage, HSRI plays a vital role in connecting customers to quality coverage. While rates have increased for 2026, and enhanced APTCs are expected to expire December 31, tens of thousands of customers will still benefit from some level of financial assistance to help with their monthly premiums. The average customer who was renewed for a 2026 plan with financial assistance is still eligible for $494 per month in tax credits. HealthSource RI is an unbiased source of information to help Rhode Islanders choose a plan and enroll, working to ensure that each individual and family finds a plan that meets their health needs and their budget.

“While many of our customers will see higher premium costs this Open Enrollment, we encourage everyone to take the time to review all of the options available through HealthSource RI. Health insurance is a critical part of keeping people healthy and protecting their financial wellbeing, and maintaining a low uninsured rate is essential to the stability of our healthcare system,” said HSRI Director Lindsay Lang. “This year, with an average cost increase of just over $100 per person, we encourage our existing and potential customers to leave plenty of time to shop their options, and to look to HealthSource RI for help, whether online; through a neighborhood Navigator; or by in-person appointment, phone or live web chat through our Contact Center. Whatever appeals to you, we’re here to help you compare plans and costs, and find the health and dental coverage that fits your needs and your budget.”

HSRI offers decision support tools both anonymously on its website at HealthSourceRI.com/calculator, and through its online enrollment portal, healthyrhode.ri.gov.  This allows customers to shop and compare plans, including reviewing out-of-pocket costs based on different plans and health status scenarios.

Virtual information sessions specific to Open Enrollment will be held throughout the upcoming months, the first of which are at 9:30 a.m. on November 5 and 11:30 on November 6. To sign up, or to find information on other info sessions offered in both English and Spanish, go to HealthSourceRI.com/events.

HSRI’s usual Contact Center hours of Monday through Friday, 8 a.m. to 6 p.m. are expanded during Open Enrollment to include late Tuesday evening hours until 8 p.m., and Saturday mornings, 9 a.m. to noon. On Saturday, November 1 only, the first day of enrollment, Contact Center hours will be 9 a.m. to 5 p.m. Enrollment support is available by calling 1-855-840-HSRI (4774).

During Contact Center hours, HSRI also offers live web chat services on HealthSourceRI.com, in both English and Spanish, where individuals can ask questions, reset their passwords, and get enrollment support from a live agent.

In addition to assistance through HSRI’s phone and chat services, one-on-one enrollment support is available in-person, by phone or virtually through HSRI’s trained Navigator agencies, located throughout the state. Individuals can also make appointments for assistance at the HSRI Contact Center at 401 Wampanoag Trail in East Providence. Appointments for Navigators or the Contact Center can be booked at HealthSourceRI.com/OE.

Rhode Islanders have until December 23, 2025 to select and pay for coverage that starts January 1, 2026 to ensure they have their cards in hand for the new year. The last possible day to enroll and pay for a 2026 plan under Open Enrollment is January 31, for coverage that starts February 1, 2026. For the most up to date information about HSRI’s Open Enrollment period, and additional customer service information, visit HealthSourceRI.com/OE .

HealthSource RI is the state’s health insurance marketplace. Since 2013, HealthSource RI has decreased the uninsured rate by more than two thirds. Today, nearly 98 percent of Rhode Islanders have health coverage, the sixth highest insured rate in the country. HealthSource RI is the only place Rhode Islanders can receive financial help to pay for their health coverage. Currently, 6 out of 7 HealthSource RI customers receive financial assistance.

The post HealthSource RI Annual Open Enrollment Period Begins Nov. 1 first appeared on HealthSource RI.

PROVIDENCE – The recently-passed House reconciliation bill and the pending Senate bill would undermine progress made under the Affordable Care Act and jeopardize access to affordable health coverage for thousands of Rhode Islanders and millions of Americans according to analysis by national and local policy experts. A statement signed by HealthSource RI Director Lindsay Lang and 17 other bipartisan State-Based Marketplace Directors outlining the pressing need for changes before the finalization of the legislation was submitted to the Senate. A previous letter to the House and a subsequent letter to the Senate, each signed by the same group, can be viewed along with other impact summary documents on the website of the State Marketplace Network, a collective supported by the National Academy for Health State Policy.

Presently, more than 45,000 Rhode Islanders rely on HealthSource RI (HSRI) for access to high quality, affordable health coverage in the individual and family market. An additional 8,600 people and 1,200 small employers depend on HSRI for small group insurance.

Some of the ways in which the provisions presently under consideration would impact customers and reduce enrollment:

• Shortens the Open Enrollment period from 3 months in Rhode Island to 45 days for all states and federal marketplace
• Ends tax credit eligibility for many legal immigrant groups
• Ends automatic renewals, requiring more paperwork each year to renew and preventing enrollment until all paperwork is processed
• Requires more documentation for enrollments

HSRI has been a driving force in helping the state achieve a remarkably low rate of just 2.2% uninsured in 2024, down from 11% in 2012. Rhode Islanders turn to HSRI to gain high quality, affordable health coverage when they don’t have the option to enroll through their job, Medicaid or another typical source of insurance.

In recent years, Rhode Island leveraged the ACA and enhanced federal Advanced Premium Tax Credits (APTCs) to make improvements to how our residents get and stay covered with high quality health insurance.  Recently, to keep residents connected to coverage through HSRI when their coverage through Medicaid was ending, the state enacted an innovative auto-enrollment program. Under the leadership of Governor Dan McKee, and with the support of the state legislature, this program allowed the state to reduce administrative burden and support smooth transitions from Medicaid to commercial coverage through HSRI. Now, the additional financial assistance that made this possible is set to expire at the end of this year, leaving HSRI enrollees facing increased costs when they transition off Medicaid or when existing customers renew their coverage for 2026.

Coupling the expiration of the enhanced tax credits with the effects of the proposed reconciliation bill, our state healthcare system and those who use it would face barriers. The Marketplace-related measures now under consideration take deep slices at the structural and financial viability of coverage under the Affordable Care Act. The effects of the legislative package, stacked on top of the loss of enhanced premium tax credits at the end of 2025, threaten to plunge HSRI’s enrollment from 45,000 to just 21,000 over the next several years. The corresponding increase in the state’s uninsured would be approximately 16,000.

“This legislation takes us in the opposite direction of where we want to be in Rhode Island, and the harm it could do, in combination with the expiration of the enhanced tax credits our customers have relied upon, cannot be overstated,” said Lang. “The impact this reconciliation package would have – barriers to enrollment, unnecessary red tape and jacking up the cost of coverage – will undercut the very mission of HealthSource RI.  The large losses in health coverage and affordability projected under this bill will have immediate ripple effects throughout our health care system and for years to come.”

Simply put, the bill makes health coverage harder to get, more difficult to keep and far too expensive to afford. The effects of the bill will compound each year, likely resulting in significant rate increases for anyone still left in the market. Overall, the Senate bill’s health policy provisions hue closely to and build on the policies included in the House-passed bill, according to analysis by Manatt Health published by Princeton University’s State Health & Value Strategies.^[i] If further changes are not proposed in the Senate and then resolved with the House-passed bill, these detrimental effects to customers who depend upon the coverage provided through the Affordable Care Act would become law.

The Congressional Budget Office estimates that the expiring enhanced APTCs, reconciliation bill, and regulatory changes as proposed (updates with the finalized June 20 CMS rule are not yet published) will combine to reduce national expenditures by an average of $80B over the next 10 years. The annual cuts amount to more than half of the current 2025 national expenditures on APTCs of approximately $145B that support this critical Affordable Care Act program. HealthSource RI has developed some preliminary estimates on the impact of these provisions on Rhode Islanders.

Preliminary Estimates for Impact on RI of Upcoming Marketplace Provisions:

Including expiring enhanced APTC (eAPTCs), combined with the reconciliation bill provisions, broken out between the House Ways & Means (W&M) and Energy & Commerce (E&C) committees, as well as a late change to Cost-Sharing Reductions (CSR) that could further reduce affordability.

If no changes are made, the effects would begin to be felt among HSRI customers as early as Fall 2025, but will be noticeable across the health care system starting in January 2026. A recent report from the Urban Institute projects a decrease in health care spending of $1.03 trillion between 2025 and 2034, three-quarters of which is attributable to the House-passed reconciliation bill.  Forty percent of that would impact hospitals ($408 billion) and eleven percent would hit physician services ($118 billion).  Further, the report indicates that for the same time period, uncompensated care would spike $278 billion, most of which would be due to the reconciliation bill, and again most of that increase would be attributable to hospital services ($83 billion), followed by physician services ($34 billion).  While each of the proposed changes to ACA provisions chisel away at its effectiveness and efficiency, taken together, these changes interact with and compound on one another, harming customers and the system underpinning the offering of affordable health coverage.

HealthSource RI is the state’s health insurance marketplace. It’s our mission to help Rhode Islanders easily navigate the complex health insurance landscape and enroll in a plan that works best for their individual and family needs. Since 2013, HealthSource RI has decreased the uninsured rate by more than two thirds. Today, nearly 98 percent of Rhode Islanders have health coverage, the sixth highest insured rate in the country. HealthSource RI is the only place Rhode Islanders can receive financial help to pay for their health coverage. Currently, 6 out of 7 HealthSource RI customers receive financial assistance.

The post HealthSource RI joins bipartisan group of 18 state health exchanges to outline negative impact to coverage of reconciliation package pending Senate passage first appeared on HealthSource RI.

PROVIDENCE, RI – HealthSource RI (HSRI) concluded its annual Open Enrollment (OE) period February 28, with its highest ever OE total of 42,695, eclipsing last year’s record of 34,456. Of those, 8,557 Rhode Island residents are newly enrolled in the affordable qualified health plans available through the state marketplace. The remaining 34,000+ individuals, or 73% of last year’s customers, renewed their coverage during the same period, which started November 1.

The surge in HSRI’s numbers follows national trends as in mid-January the Centers for Medicare and Medicaid Services reported national enrollment of approximately 24 million, up from 20 million at the same time in 2024. The OE period was extended by one month this year to provide ample access to customers after the December cybersecurity incident affecting RIBridges, the information system managed by Deloitte for the State of Rhode Island and serving HSRI and numerous other state programs.

“HealthSource RI supports Rhode Islanders in a variety of situations who find themselves in need of health coverage,” said Governor Dan McKee. “The value of having a state-based marketplace is clear, as tens of thousands find their way to HSRI each year, making Rhode Island a national leader in this work.”

“Our purpose at HealthSource RI is to help Rhode Islanders get and stay connected with quality, affordable health coverage,” said HSRI Director Lindsay Lang. “We’re thrilled that once again this year, we’re growing, and we hope that Rhode Islanders continue to think of us when looking for health coverage options to protect themselves and their families – not only their health but their financial security.”

Since 2013, HSRI has decreased the uninsured rate by more than two thirds. The Rhode Island Health Information Survey, conducted biannually and updated in 2024, pointed to an uninsured rate of just 2.2%, among the best in the country. For detailed information on both HSRI’s 2025 Open Enrollment Report and the 2024 Health Information Survey, visit HealthSourceRI.com/Surveys-and-Reports.

HSRI is the only place where Rhode Islanders can receive Advance Premium Tax Credits to help pay for their health coverage, with customers qualifying for nearly $16.3 million in Advance Premium Tax Credits in January 2025. Currently, 88% of HSRI customers receive financial assistance, and tax credits continue to protect consumers from rising costs. While the average premium before tax credits of all currently active plans is $567, that average drops to $110 per month after applying tax credits. At present, 30% of HSRI customers pay less than $10 a month to stay covered. In 2025, historically high levels of financial assistance made available through the American Rescue Plan Act and extended by the Inflation Reduction Act remain intact, meaning that coverage through HSRI became more affordable than ever for plan years 2021 through 2025. Without federal action those enhanced premium tax credits stand to expire in December.

With annual Open Enrollment complete, individuals and families who have experienced certain life events may be eligible to shop for a new plan during a Special Enrollment Period (SEP), which is a 60-day window to enroll starting before or after that event. Qualifying SEP events include a loss of other medical coverage including Medicaid, moving into Rhode Island, getting married or divorced, or having or adopting a child. Individuals can visit HealthSourceRI.com/SEP to learn more about these qualifying events, register for an online info session, get live expert support through chat in English or Spanish, book an appointment, or enroll online. Enrollment support is also available by calling 1-855-840-HSRI (4774).

HealthSource RI is the state’s health insurance marketplace. Since 2013, HealthSource RI has decreased the uninsured rate by more than two thirds. Today, nearly 98 percent of Rhode Islanders have health coverage, the sixth highest insured rate in the country. HealthSource RI is the only place Rhode Islanders can receive financial help to pay for their health coverage. Currently, 6 out of 7 HealthSource RI customers receive financial assistance. Through the HealthSource RI for Employers program, HSRI also services over 1,200 small employers in Rhode Island and more than 8,500 employees and dependents.

The post HealthSource RI Open Enrollment closes with record enrollment of 42,695 first appeared on HealthSource RI.

PROVIDENCE, RI – HealthSource RI, the state’s marketplace for affordable health coverage, continues to help keep Rhode Islanders connected to coverage for 2025 while the RIBridges system, managed by Deloitte, is temporarily unavailable for eligibility and enrollment.

HSRI’s call center has once again expanded its upcoming hours, through the first several days of the new year, to accommodate those who may need to enroll in a plan for January 1, make a payment, or otherwise inquire about the status of their account.

The call center, at 1-855-840-4774, is open:

• Tuesday, December 31 – 8 a.m. to 8 p.m.
• Thursday, January 2 – 8 a.m. to 8 p.m.
• Friday, January 3 – 8 a.m. to 8 p.m.
• Saturday, January 4 – 9 a.m. to 5 p.m.
• Sunday, January 5 – 9 a.m. to 5 p.m.

Usual Open Enrollment hours will resume on Monday, January 7 with 8 a.m. to 6 p.m. Monday, Wednesday, Thursday and Friday; Tuesdays 8 a.m. to 8 p.m. and Saturdays 9 a.m. to noon, but may be expanded again as customer needs warrant.

Details on what HSRI customers and potential customers should know and do, including more about the newest flexible enrollment options (extended Open Enrollment, temporary direct enrollment with carriers and retroactive coverage) are available at https://healthsourceri.com/covered2025.

While HealthSource RI awaits system restoration, its focus remains on keeping customers covered.

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HealthSource RI is the state’s health insurance marketplace. Since 2013, HealthSource RI has decreased the uninsured rate by more than two thirds. Today, nearly 98 percent of Rhode Islanders have health coverage, the sixth highest insured rate in the country. HealthSource RI is the only place Rhode Islanders can receive financial help to pay for their health coverage. Currently, 6 out of 7 HealthSource RI customers receive financial assistance.

The post HealthSource RI: Call Center Hours Expanded through January 5 first appeared on HealthSource RI.

PROVIDENCE, RI – HealthSource RI, the state’s marketplace for affordable health coverage, continues to help keep Rhode Islanders connected to coverage for 2025 while the RIBridges system, managed by Deloitte, is temporarily unavailable.

HSRI’s call center is offering extended hours leading into the new year to accommodate those who may still need to choose a plan, make a payment, or otherwise inquire about the status of their account. The call center, at 1-855-840-4774, will be open 8 a.m. to 8 p.m. on Monday, December 30 and Tuesday, December 31. Hours will resume on January 2 from 8 a.m. to 6 p.m. weekdays with expanded Open Enrollment hours Tuesdays from 8 a.m. until 8 p.m. and Saturdays 9 a.m. to noon. Call center hours may be further expanded to accommodate for demand.

The call center is ready to assist individuals who still need to choose a plan for 2025 coverage. While the RIBridges system is unavailable, HSRI is offering direct enrollment through Blue Cross & Blue Shield of Rhode Island and Neighborhood Health Plan of Rhode Island, with a temporary no-cost option for select plans for the months of January and February.

Customers can call HSRI and walk through the cost calculator process to walk through what they might qualify for later through HSRI. Representatives will help explore carrier options, then can help customers to start enrollment themselves through the insurer’s website or transfer them to an insurer representative with further questions. Customers choosing this option will need to re-enroll through HSRI once the system is available again, in order to connect with federal financial assistance in the form of premium tax credits for March and beyond.

For those whose needs are not as urgent and who would prefer to wait for the restoration of the HSRI system to select the plan of their choice, Open Enrollment has been extended through February 28, and coverage can be made retroactive to January 1 at any point.

Details on these options are available at https://healthsourceri.com/covered2025.

Aside from these paths for those not yet enrolled, here’s what certain groups of HSRI customers in various stages of the enrollment process should know and can do to keep their coverage:

• Coverage will be active for customers whose plan selections for 2025 were already made (through automatic renewal or by taking action to select a plan) and who have either already made a payment or set up auto-payment. They do not need to take any action.
• Customers in 2024 plans who previously received notice that they were not automatically renewed but needed to take action to select a 2025 plan will be held in the same plans with the same insurance carriers they had been with in 2024. Once RIBridges is restored, they will need to make their plan selection. Such changes may be allowed retroactively to January 1 if needed.
• Customers who were automatically renewed but not enrolled in auto-payments, or have not made a manual payment, simply need to pay their premium. This guidance is the same for customers who selected a plan by Thursday, December 12 but had not yet paid. Payments should be made by December 31 for January 1 coverage, but payment flexibility is available. They can do so:
• in person by bringing their barcoded invoice to any CVS except those in Target locations.
• in person by depositing a check or money order in a 24/7 drop-box at the HealthSource RI East Providence walk-in center, 401 Wampanoag Trail.
• by phone through our call center at 1-855-840-4774.

While HealthSource RI awaits system restoration, its focus remains on keeping customers covered. The well-established working relationship between Rhode Island’s state-based exchange and its carriers makes creative solutions centered on customers possible.

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HealthSource RI is the state’s health insurance marketplace. Since 2013, HealthSource RI has decreased the uninsured rate by more than two thirds. Today, nearly 98 percent of Rhode Islanders have health coverage, the sixth highest insured rate in the country. HealthSource RI is the only place Rhode Islanders can receive financial help to pay for their health coverage. Currently, 6 out of 7 HealthSource RI customers receive financial assistance.

The post HealthSource RI: Extended Call Center Hours through December 31 first appeared on HealthSource RI.

Today HSRI is pleased to announce several flexible options to make sure its customers are covered from January 1st.

• We have extended Open Enrollment through February 28, so Rhode Islanders will be able pick a plan of their choice through HSRI for an extra month this year, once enrollment through the RIBridges system becomes available. Any plan chosen can be made retroactive to January 1st.
• We have arranged for customers with an urgent need for January 1st coverage to enroll directly for January and February coverage with HSRI’s longtime insurance carriers, Blue Cross & Blue Shield of Rhode Island and Neighborhood Health Plan of Rhode Island.
• Once the system becomes available to HSRI customers again, customers will receive information about how to apply for coverage for the remainder of the year through HSRI. This will ensure customers are connected with federal financial assistance in the form of advance premium tax credits for March and beyond.
• For more information on which customers may benefit from this stopgap option, details on how to enroll, plan options, and how to find assistance, visit healthsourceri.com/covered2025.

HSRI’s customer service team at 1-855-840-4774 will be able to assist customers with questions beginning Thursday, December 26 at 12 noon, as we will be closed Thursday morning to ensure all of our team have completed training on new special coverage rules. Extended customer service hours will also be announced shortly on healthsourceri.com/covered2025.

Aside from these new options for those not yet enrolled, here’s what certain groups of HSRI customers in various stages of the enrollment process should know and can do to keep their coverage:

• Coverage will be active for customers whose plan selections for 2025 were already made (through automatic renewal or by taking action to select a plan) and who have either already made a payment or set up auto-payment. They do not need to take any action.
• Customers in 2024 plans who previously received notice that they were not automatically renewed but needed to take action to select a 2025 plan will be held in the same plans with the same insurance carriers they had been with in 2024. Once RIBridges is restored, they will have an opportunity to adjust their plan if better suited to changes in their income or other. Such changes may be allowed retroactively to January 1 if needed.
• Customers who were automatically renewed but not enrolled in auto-payments or made a manual payment simply need to pay their premium. This guidance is the same for customers who selected a plan by Thursday, December 12 but had not yet paid. They can do so:
  • in person by bringing their barcoded invoice to any CVS except those in Target locations.
  • in person by depositing a check or money order in a 24/7 drop-box at the HealthSource RI East Providence walk-in center, 401 Wampanoag Trail.
  • by phone through our call center at 1-855-840-4774.

“HealthSource RI has been working around the clock to determine ways to keep Rhode Islanders covered as we deal with this cyber incident,” said Governor Dan McKee. “I am pleased that they have quickly created options to meet the needs of all their customers.”

“HSRI’s top priority throughout the immediate response to this situation has been how to accommodate those who still need to select a plan for 2025,” said HealthSource RI Director Lindsay Lang. “The State and our insurance carrier partners hope these flexibilities give customers some peace of mind in the New Year without worrying about how to fill an important prescription or take care of an urgent medical need in the first weeks of the year.”

While HealthSource RI awaits system restoration, its focus, as ever, remains on keeping customers covered. The exchange has proven an indispensable resource to the state’s citizens, with a record high of more than 47,000 insured through HSRI in November. National numbers support the vitality of the marketplace, as CMS announced December 20 a record number of January 1 enrollments. The well-established working relationship between Rhode Island’s state-based exchange and its carriers makes possible creative solutions centered on customers.

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The post Governor McKee, HealthSource RI Announce New Flexibilities for Plan Selection first appeared on HealthSource RI.

The post 1 Open Enrollment is here! first appeared on HealthSource RI.

PROVIDENCE, RI – HealthSource RI (HSRI), the state’s health insurance marketplace, announces that November 1 marks the beginning of its annual Open Enrollment period. From now through January 31, 2025, individuals and families can enroll in, change, or renew their health and dental coverage at HealthSourceRI.com/OE or by calling 1-855-840-HSRI (4774).

Currently a record-high of more than 46,000 individuals are enrolled in health plans through HealthSource RI, as well as over 8,000 more through the small group options offered by HSRI to employers in the state. Since 2013, HSRI has decreased the uninsured rate by more than two thirds; in the recently released Health Information Survey, just 2.2% of Rhode Islanders were found to be uninsured, maintaining the Ocean State’s position among the top-performing states in the nation.

As the only place Rhode Islanders can receive financial help to pay for their health coverage, HSRI plays a vital role in connecting customers to quality coverage. Currently, 6 out of 7 HSRI customers receive financial assistance, and nearly a third of customers pay less than $10 per month for their health coverage. Premium tax credits are at an all-time high through 2025, with enhancements made under the Inflation Reduction Act.

“HealthSource RI continues to proudly provide Rhode Islanders with affordable options for high-quality coverage, an important tool for keeping families healthy and helping to protect their financial stability,” said HSRI Director Lindsay Lang. “I encourage Rhode Islanders in need of health coverage to take advantage of the many ways we offer to get in touch – visit us online, find a neighborhood Navigator, make an in-person appointment, or call or live web chat with us. Whatever appeals to you, we’re here to help you compare plans and find the health and dental coverage that fits your needs and your budget.”

New for the 2025 plan year, HSRI has integrated a customizable decision support tool into its online enrollment portal, healthyrhode.ri.gov, allowing customers to shop and compare plans, including new estimates of out-of-pocket costs and costs they might face under different plans. HSRI also offers an anonymous online version of this Plan Comparison and Savings Tool, which lets those looking for general information on plans estimate their monthly premium and out-of-pocket costs, identify financial help and find in-network doctors without providing or saving personal information.

Virtual information sessions specific to Open Enrollment will be held throughout the upcoming months, the first of which are at 11:30 a.m. on November 5 and 9:30 on November 7. To sign up for this event, or to find information on other info sessions offered in both English and Spanish, go to HealthSourceRI.com/events.

HSRI’s usual call center hours of Monday through Friday, 8 a.m. to 6 p.m. are expanded during Open Enrollment to include late Tuesday evening hours until 8 p.m., and Saturday mornings, 9 a.m. to noon. During call center hours, HSRI also offers live web chat services on ﷟HealthSourceRI.com, in both English and Spanish, where individuals can ask questions, reset their passwords, and get enrollment support from a live agent.

In addition to assistance through HSRI’s live web chat tool, one-on-one enrollment support is available in-person, via phone, or virtually through HSRI’s Navigator agencies, which are located throughout the state. Individuals can also make appointments for assistance at HSRI’s Walk-In Center at 401 Wampanoag Trail in East Providence. Appointments can be booked at HealthSourceRI.com/OE. Enrollment support is also available by calling 1-855-840-HSRI (4774).

Rhode Islanders have until December 23, 2024 to select and pay for coverage that starts January 1, 2025. The last possible day to enroll and pay for a 2025 plan under Open Enrollment is January 31, for coverage that starts February 1, 2025. For the most up to date information about HSRI’s Open Enrollment period, and additional customer service information, visit HealthSourceRI.com/OE .

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HealthSource RI is the state’s health insurance marketplace. Since 2013, HealthSource RI has decreased the uninsured rate by more than two thirds. Today, nearly 98 percent of Rhode Islanders have health coverage, the sixth highest insured rate in the country. HealthSource RI is the only place Rhode Islanders can receive financial help to pay for their health coverage. Currently, 6 out of 7 HealthSource RI customers receive financial assistance.

The post HealthSource RI Annual Open Enrollment Period Begins Nov. 1 first appeared on HealthSource RI.

PROVIDENCE – Analysis of the latest Rhode Island Health Information Survey (HIS) conducted on behalf of HealthSource RI (HSRI), Rhode Island’s state-based health coverage marketplace, shows that just 2.2% of Rhode Islanders are estimated to be uninsured, a reduction from 2.9% the last time this survey was conducted in 2022. While this reduction is within the margin of error, the recording of an uninsured rate under 3%” is encouraging, particularly during a time period that saw the return to annual renewals for Medicaid customers, a potential disruption to coverage that Rhode Island leaders worked diligently to guard against. With this progress, Rhode Island proudly remains near the top in national rankings of the states with the lowest uninsured rates. Recently released federal data from 2023 bears this out, though using different methodology that makes direct comparison with the HIS difficult.

“Ensuring access to high-quality, affordable health care is key to ensuring that Rhode Island and its people remain strong and successful,” said Governor Dan McKee. “An integral part of that is the health coverage that protects from unexpected costs and allows individuals and families to take advantage of regular preventative care. I’m proud that even through the reintroduction of the annual Medicaid renewal process at the end of the pandemic, Rhode Island has done a remarkable job of keeping its citizens covered and even achieved its lowest ever uninsured rate.”

HealthSource RI has served nearly 161,000 Rhode Islanders since its inception in 2013, roughly mirroring the proportion of 1 in 7 Americans, about 50 million individuals, served by state and federal exchanges nationwide.  HSRI’s role in connecting Rhode Islanders to coverage has been booming in recent months, with enrollment swelling to an all-time high of more than 46,000 in its individual and family plan offerings, and an additional 8,200 lives covered through its small employers arm serving local businesses and non-profits with access to group plans. An automatic enrollment and premium support program introduced by Governor McKee and supported with legislative action kept almost 11,000 customers transitioning from Medicaid connected to coverage through HSRI, providing a cushion to those in income brackets just above Medicaid eligibility. Almost 6,000 more outside of those programs enrolled in coverage through HSRI, nearly all benefitting from federal subsidies that are at an all-time high through enhancements created by the American Rescue Plan Act (ARPA) of 2021 and extended via the Inflation Reduction Act (IRA) of 2022. Those enhancements are set to expire at the end of 2025 without further Congressional action.

“This incredible rate of near-universal coverage for Rhode Island is a mark of the maturing of our state-based marketplace, built for and tailored to the needs of Rhode Islanders,” said Lindsay Lang, Director of Health Source RI. “HSRI has been collaborating more closely than ever with our partners at Medicaid to ensure continuity of coverage for thousands, our small employer services continue to grow and meet the needs of the state’s businesses and nonprofits, and increasingly families and individuals look to us for their coverage needs. We value the results of this and other surveys as we refine and grow our operations, outreach and tools available to keep Rhode Islanders connected to high-quality, affordable coverage.”

The HIS provides leaders with some key learnings about the approximately 24,000 Rhode Islanders who remain uninsured, information that will be actionable in the state’s ongoing efforts to boost awareness of and access to the spectrum of health coverage options available to Rhode Islanders:

• Only 0.2% of children 17 and younger remain uninsured.
• Young adults 18-25 are improving their rate of coverage, with only 3.5% uninsured, continuing a 12-year downward trend. Their next older peer group, from ages 26-35, also trends in the right direction with 6.4% uninsured, down from 7.6% in the 2022 survey and a baseline high of 26% in 2012.
• Those 45-64 are highly likely to be covered, boasting a 1.8% uninsured rate.
• Males are more likely than females to be uninsured, with 3.5% of males vs 1.1% of females uninsured.
• Employment status does not necessarily assure coverage status – those who are employed full-time are no more likely to be covered than the general population; in fact, 3.9% of those working full-time and 2.9% of part-time workers are uninsured.
• Disparities persist based on race, ethnicity and birthplace, trends that HSRI and other state health leaders have been grappling with over time:
  • 3% of white, 4.1% of black, 2.5% and of Asian Rhode Islanders are uninsured;
  • 1% of the Hispanic population are uninsured vs. 1.2% of the non-Hispanic population;
  • 3% of those born in the U.S. are uninsured vs. 8.8% of those born elsewhere.
• Underinsurance, inadequate coverage that can cause financial hardship because of high out-of-pocket costs, continues to surface as an issue for more than a quarter of Rhode Islanders.

The HIS has been surveying Rhode Islanders periodically to gain insights on their insurance status, health care costs, experience getting medical care, use of medical services, and relevant demographic variables. Six separate surveys have been conducted so far, with the first survey being administered in 2012. The most recent survey was administered via phone and online form to nearly 2,900 households including 7,500 Rhode Islanders and delivered in English and Spanish. The margin of error on the topline result is plus 1.3% or minus 0.8%.

The full findings of the 2024 Rhode Island Health Information Survey are available at HealthSourceRI.com/Surveys-and-Reports.

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About HealthSource RI:

HealthSource RI is the state’s health insurance marketplace. It’s our mission to help Rhode Islanders easily navigate the complex health insurance landscape and enroll in a plan that works best for their individual and family needs. Since 2013, HealthSource RI has decreased the uninsured rate by more than two thirds. Today, nearly 98 percent of Rhode Islanders have health coverage, the sixth highest insured rate in the country. HealthSource RI is the only place Rhode Islanders can receive financial help to pay for their health coverage. Currently, 6 out of 7 HealthSource RI customers receive financial assistance.

The post Survey: Rhode Island Sustains Low Uninsured Rate first appeared on HealthSource RI.

PROVIDENCE – HealthSource RI (HSRI) concluded its annual Open Enrollment period January 31, with its highest ever OE total of 34,456. Of those, 9,539 Rhode Island residents are newly enrolled in the affordable qualified health plans available through the state marketplace. An additional 24,917 individuals, or 76% of last year’s customers, renewed their coverage during the same period, which started November 1.

The new benchmark for Rhode Island comes on the heels of national news of climbing federal and state-based marketplace enrollments, which hit 20 million in mid-January, celebrated by the Centers for Medicare and Medicaid Services, only to surpass the 21 million mark by the conclusion of Open Enrollment, according to a CMS news release. In keeping with this trend, HealthSource RI continues to see growth in the intervening weeks, with 39,273 paid enrollments as of April 1.

In the course of Medicaid renewals, which resumed in April 2023 after suspension due to the COVID-19 public health emergency, HealthSource RI has successfully transitioned more than 14,000 former Medicaid customers to qualified health plans on the marketplace, often at little to no initial cost due to federal financial assistance and state support programs put in place to ease the transition.

“HealthSource RI is a vital resource for the people of Rhode Island, offering an accessible, affordable way to stay connected to quality coverage through a variety of life changes,” said Governor Dan McKee. “We as a state are proud of our position as a leader in health coverage, and with the collaboration between HSRI and our RI Medicaid program, we are making that direct connection for so many.”

“HealthSource RI is here to help Rhode Islanders get and stay connected with quality, affordable health coverage,” said HSRI Director Lindsay Lang. “Along with our colleagues across the country celebrating 21 million covered under the Affordable Care Act, HSRI is thrilled that we’ve surpassed our previous years’ enrollments and are still growing, welcoming these 9,539 new customers and more. Whatever the reason, when Rhode Islanders need health coverage, we hope that they continue to think of HealthSource RI as their first, best option to take advantage of all the options and supports we can offer.”

Since 2013, HSRI has decreased the uninsured rate by more than two thirds. As of 2022, 97 percent of Rhode Islanders had health coverage, among the highest insured rates in the country. For detailed information from both HSRI’s 2024 Open Enrollment Report and the 2022 Health Information Survey, visit HealthSourceRI.com/Surveys-and-Reports. HSRI is the only place Rhode Islanders can receive Advance Premium Tax Credits to help pay for their health coverage, with customers qualifying for nearly $11.7 million in Advance Premium Tax Credits in January 2024. Currently, 6 out of 7 HSRI customers receive financial assistance, and tax credits continue to protect consumers from rising costs. While the average premium before tax credits of all currently active plans is $549, that average drops to $106 per month after applying tax credits, about $4 less than last year despite a more than $25 increase in the plan price. In fact, 32% of HSRI customers currently pay less than $10 a month to stay covered.

Now that HSRI’s annual Open Enrollment is complete, individuals and families who have experienced certain life events may be eligible to shop for a new plan during a Special Enrollment Period (SEP), which is a 60-day window to enroll starting before or after that event. Qualifying SEP events include a loss of other medical coverage including Medicaid, moving into Rhode Island, getting married or divorced, or having or adopting a child. Individuals can visit HealthSourceRI.com/SEP to learn more about these qualifying events, register for an online info session, get live expert support through chat in English or Spanish, book an appointment, or enroll online. Enrollment support is also available by calling 1-855-840-HSRI (4774).

The mission of HealthSource RI, the state’s health insurance marketplace, is to help Rhode Islanders reach near-universal health insurance by increasing access to high quality, affordable coverage. We do that by helping Rhode Islanders access federal affordability assistance and a pick a plan that best suits their needs.HSRI’s Plan Comparison and Savings Tool lets families estimate their monthly premium and out-of-pocket costs, identify financial help and find in-network doctors. Through the HealthSource RI for Employers program, HSRI also services over 1,100 small employers in Rhode Island and nearly 8,000 employees and dependents.

The post HealthSource RI Open Enrollment closes with record enrollment of 34,456 first appeared on HealthSource RI.

PROVIDENCE, R.I. – Governor Dan McKee and HealthSource RI today announced that November 1 marks the beginning of the annual Open Enrollment period for Rhode Island’s health insurance marketplace, HealthSource RI (HSRI). From now through January 31, 2024, individuals and families can enroll in, change or renew their health and dental coverage at HealthSourceRI.com/OE or by calling 1-855-840-HSRI (1-855-840-4774).

“Rhode Island is a national leader in health coverage, and in this vital time for staying covered, the health and well-being of each and every Rhode Islander remains a priority,” said Governor Dan McKee. “We’re fortunate that HealthSource RI continues to provide Rhode Islanders with affordable options for high-quality coverage. Applying is easy and I encourage Rhode Islanders in need of health coverage to compare plans and find the one that works best for them.”

Presently, more than 32,000 individuals are enrolled in health plans through HealthSource RI. Since 2013, HSRI has decreased the uninsured rate by more than two thirds, and in 2022, the state achieved an historic high of 97 percent of Rhode Islanders with health coverage. As the only place Rhode Islanders can receive financial help to pay for their health coverage, HSRI plays a vital role in connecting customers to quality coverage. Currently, 6 out of 7 HSRI customers receive financial assistance, and nearly a third of customers pay less than $20 per month for their health coverage.

To support HSRI’s efforts to inform Rode Islanders of their coverage options, qualified enrollment assisters will hold the first of several virtual information sessions specific to Open Enrollment at 9:30 a.m. on November 2. To sign up for this event, or to find information on other info sessions, go to HealthSourceRI.com/events. HSRI has also launched major updates to its Plan Comparison and Savings Tool, which lets families estimate their monthly premium and out-of-pocket costs, identify financial help and find in-network doctors.

HSRI’s usual call center hours of Monday through Friday, 8 a.m. to 6 p.m. are expanded during Open Enrollment to include late Tuesday evening hours until 9 p.m., and Saturday mornings, 9 a.m. to noon. Further, during these call center hours, HSRI offers live web chat services on HealthSourceRI.com, in both English and Spanish where individuals can ask questions, reset their passwords, and get enrollment support from a live expert.

“Rhode Island ranks among the top in the nation for its rate of insured citizens,” said HSRI Director Lindsay Lang. “At HealthSource RI, we constantly strive to make it easier and more appealing for Rhode Islanders to find high-quality health coverage options that fit their needs and their budgets, through HSRI’s range of offerings. Our focus on helping people to get and stay insured is one we take seriously, and we look forward to another year of serving individuals and families, as well as our small employer group policy customers.”

In 2023, HealthSource RI has played an integral role along with its partner state agencies in ensuring that Rhode Islanders whose Medicaid eligibility may be ending are fully supported to remain insured. In a unique program introduced by the state, with financial support from Governor McKee’s budget initiative, a segment of the population is enrolled directly into a plan offered through HSRI via an auto-enrollment program designed to help those who may be at the highest risk of losing health insurance. Two months’ premium support is offered as well, again targeting those who may be in the most need of financial assistance. Since Medicaid renewals began again in Spring 2023, HSRI has enrolled more than 3,700 former Medicaid customers, about 40% of those through auto-enrollment and 60% customers who actively enrolled in a Qualified Health Plan.

In addition to assistance through HSRI’s live web chat tool, one-on-one enrollment support is available in-person, via phone, or virtually through HSRI’s Navigator agencies. Individuals can also make appointments for assistance at HSRI’s Walk-In Center at 401 Wampanoag Trail in East Providence. Appointments can be booked at HealthSourceRI.com/OE. Enrollment support is also available by calling 1-855-840-4774.

Rhode Islanders have until December 23, 2023 to pick and pay for coverage that starts January 1, 2024. The last possible day to enroll and pay for a 2024 plan under Open Enrollment is January 31, for coverage that starts February 1, 2024. For the most up to date information about HSRI’s Open Enrollment period, and additional customer service information, visit HealthSourceRI.com/OE or call 1-855-840-HSRI (1-855-840-4774).

The mission of HealthSource RI is to help Rhode Islanders easily navigate the complex health insurance landscape and enroll in a plan that works best for their individual and family needs. HSRI’s Plan Comparison and Savings Tool lets families estimate their monthly premium and out-of-pocket costs, identify financial help and find in-network doctors. With continued federal subsidies and various enrollment assistance options, HSRI is ensuring that Rhode Islanders have access to high-quality, low-cost health insurance.

The post Governor McKee and HealthSource RI Announce Annual Open Enrollment Period Begins Now first appeared on HealthSource RI.

PROVIDENCE – HealthSource RI (HSRI) announces that its annual Open Enrollment period has concluded as of January 31, with 4,318 Rhode Island residents newly enrolled in the affordable qualified health plans available through the state marketplace. An additional 24,343 individuals, or 83% of last year’s customers, renewed their coverage during the same period starting November 1.

“We’re encouraged that each year more Rhode Islanders are taking advantage of the quality, affordable coverage options available to them through HealthSource RI,” said Governor Dan McKee. “Rhode Island continues to be a national leader in health coverage and HSRI is an instrumental piece of the effort to maintain our extraordinarily high rate of insurance coverage.”

Beginning this spring, thousands of Rhode Islanders who have been insured through Medicaid during the pandemic are expected to turn to HealthSource RI for their coverage as the Medicaid program returns to normal operations with a renewal process that has been suspended since the start of the COVID-19 public health emergency. HSRI is working closely with state health and human service agencies to ensure that the process is as seamless as possible for consumers. This includes a targeted program aimed at helping those who are eligible with two months of premium assistance when they transition off of Medicaid, and in some cases, automatically enrolling individuals and families into a plan on the state marketplace. Most customers enrolled through HSRI are eligible for federal premium tax credits which bring down the monthly cost of coverage. The best way to prepare for Medicaid renewals to begin again is to ensure your contact information is current, as important notifications will arrive in the coming weeks and months.

“HealthSource RI is here to help Rhode Islanders get and stay covered with quality, affordable health coverage,” said HSRI Director Lindsay Lang. “I’m thrilled we’ve been able to do that for over 4,000 new customers this year, and look forward to assisting anyone looking to continue their coverage after Medicaid in the months ahead.”

Since 2013, HSRI has decreased the uninsured rate by more than two thirds. As of 2022, 97 percent of Rhode Islanders have health coverage, among the highest insured rates in the country. For detailed information from both HSRI’s 2023 Open Enrollment Report and the 2022 Health Information Survey, visit HealthSourceRI.com/Surveys-and-Reports. HSRI is the only place Rhode Islanders can receive financial help to pay for their health coverage. Currently, 6 out of 7 HSRI customers receive financial assistance. Tax credits continue to protect consumers from rising costs. While the average premium before tax credits of all currently active plans is $522.73, that average drops to $110.24 per month after applying tax credits. In fact, 31% of HSRI customers currently pay less than $20 a month to stay covered.

Now that HSRI’s annual Open Enrollment is complete, individuals and families who have experienced certain life events may be eligible to shop for a new plan during a Special Enrollment Period (SEP), which is a 60-day window to enroll starting before or after that event. Qualifying SEP events include a loss of other medical coverage, moving into the Rhode Island, getting married or divorced, having or adopting a child, or experiencing a change in household income. Individuals can visit HealthSourceRI.com/SEP to learn more about these qualifying events, register for an online info session, get live expert support through chat in English or Spanish, book an appointment, or enroll online. Enrollment support is also available by calling 1-855-840-HSRI (4774).

The mission of HealthSource RI, the state’s health insurance marketplace, is to help Rhode Islanders reach near-universal health insurance by increasing access to high quality, affordable coverage. We do that by helping Rhode Islanders access federal affordability assistance and a pick a plan that best suits their needs. HSRI’s Plan Comparison and Savings Tool lets families estimate their monthly premium and out-of-pocket costs, identify financial help and find in-network doctors.

The post HealthSource RI Concludes Open Enrollment Period first appeared on HealthSource RI.

PROVIDENCE, RI – Governor Dan McKee announced that tomorrow is the first day of Open Enrollment for Rhode Island’s health insurance marketplace, HealthSource RI (HSRI). From November 1, 2022 through January 31, 2023, individuals can enroll, change or renew their health coverage at HealthSourceRI.com/OE or 1-855-840-HSRI (1-855-840-4774).

To support this effort, trained and certified HSRI staff will hold the first of several virtual information sessions at 9:30 a.m. on November 3. Sign up information, as well as additional info sessions, can be found at HealthSourceRI.com/Events.

“Rhode Island is a national leader in health coverage, and the health and well-being of each and every Rhode Islander remains a priority,” said Governor Dan McKee. “We’re fortunate that HealthSource RI continues to provide Rhode Islanders with affordable options for high-quality coverage. Applying is easy and I encourage Rhode Islanders in need of health coverage to compare plans and find the one that works best for them.”

Since 2013, HSRI has decreased the uninsured rate by more than two thirds. Today, 97 percent of Rhode Islanders have health coverage, among the highest insured rates in the country. HSRI is the only place Rhode Islanders can receive financial help to pay for their health coverage. Currently, 6 out of 7 HSRI customers receive financial assistance.

“As we head into our tenth open enrollment period, I’m happy to share that we have reached an all-time low uninsured rate in Rhode Island of 2.9%” said HSRI Director Lindsay Lang. “Our goal however, is to reach near-universal insurance. To that end, we’re making the process of getting and staying covered easier than ever by offering many ways to enroll or renew.”

In addition to the virtual information sessions, HSRI offers live web chat services in English and Spanish where individuals can ask questions, reset their passwords, and get enrollment support from a live expert on HealthSourceRI.com. One-on-one enrollment support is available in-person, via phone, or virtually through HSRI’s Navigator agencies.  Individuals can also make appointments for assistance at HSRI’s Walk-In Center at 401 Wampanoag Trail in East Providence. Appointments can be booked at HealthSourceRI.com/OE. Enrollment support is also available by calling 1-855-840-4774.

Rhode Islanders have until December 23, 2022 to pick and pay for coverage that starts January 1, 2023. The last possible day to enroll and pay for a 2023 plan is January 31, for coverage that starts February 1, 2023. For the most up to date information about HSRI’s Open Enrollment period, and additional customer service information, visit HealthSourceRI.com/OE or call 1-855-840-HSRI (1-855-840-4774).

The mission of HealthSource RI is to help Rhode Islanders easily navigate the complex health insurance landscape and enroll in a plan that works best for their individual and family needs. HSRI’s Plan Comparison and Savings Tool lets families estimate their monthly premium and out-of-pocket costs, identify financial help and find in-network doctors. With continued federal subsidies and various enrollment assistance options, HSRI is ensuring that Rhode Islanders have access to high-quality, low-cost health insurance.

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The post HealthSource RI’s Open Enrollment Period Begins Tomorrow first appeared on HealthSource RI.

EAST PROVIDENCE, Rhode Island, August 30, 2022 –– A preliminary analysis of the latest Rhode Island Health Insurance Survey (HIS) shows that Rhode Island has reached its lowest uninsured rate ever recorded. For the first time, just 2.9% of Rhode Islanders are uninsured, a reduction from the 4.0% the last time this survey was conducted in 2020. According to federally collected data through 2020, only Massachusetts and Vermont have ever recorded a state uninsured rate lower than 3.0%. This news comes as WalletHub has ranked Rhode Island as the best state in the country for health care.

“Rhode Island succeeds when our families succeed – and one way that Rhode Island families succeed is when they have access to high quality, affordable health care,” said Governor Dan McKee. “I’m proud that our state has achieved its lowest ever uninsured rate. Now, as we continue to emerge from the COVID-19 pandemic, we must continue to take steps to ensure families continue to have access.”

The HIS has been surveying Rhode Islanders periodically to gain insights on their insurance status, health care costs, experience getting medical care, use of medical services, and relevant demographic variables. Five separate surveys have been conducted so far, with the first survey being administered in 2012. The most recent survey was administered via phone to over 3,000 households and delivered in English and Spanish. The margin of error on the result is plus or minus 0.7%.

The American Rescue Plan Act (ARPA) of 2021 and Inflation Reduction Act (IRA) of 2022 provide enhanced federal financial help for eligible individuals and families enrolled in health coverage through HSRI. The ARPA also created a new opportunity for individuals and families whose income is over 400% of the federal poverty level (FPL) to receive financial assistance for the first time. Also, due to the federal Families First Coronavirus Response Act (FFCRA), Medicaid redeterminations have been paused for the last two years, allowing Medicaid recipients to maintain their no-cost health coverage. These two factors played a critical role in helping Rhode Island reach this milestone.

“This is an incredible milestone for Rhode Island, whose insured rates remain one of the highest in the nation. Now we must continue the work required at the state and federal levels to ensure that all Rhode Islanders have sustainable access to the high-quality, affordable health coverage that is essential to protecting themselves and their families,” said Lindsay Lang, Director of HealthSource RI, Rhode Island’s state-based health coverage marketplace.

Once the federal Public Health Emergency ends, some Rhode Island Medicaid recipients will lose access to their no-cost coverage. To help these affected individuals remain covered and protect their health, Governor McKee and HSRI have proposed, and the General Assembly has approved, a Medicaid to QHP Transition Initiative, which would enable HSRI to automatically transition some Rhode Islanders into a Qualified Health Plan (QHP) with financial support and to cover the first two months’ premium costs. The initiative, included in Governor Dan McKee’s budget, is funded by federal dollars. The Executive Office of Health and Human Services and HealthSource RI are working closely to ensure this project is successfully executed.

HealthSource RI will be releasing the full findings of the 2022 Rhode Island Health Insurance Survey in the coming weeks. To review findings from previous surveys, visit HealthSourceRI.com/Surveys-and-Reports.

About HealthSource RI:

HealthSource RI is the state’s health insurance marketplace. It’s our mission to help Rhode Islanders easily navigate the complex health insurance landscape and enroll in a plan that works best for their individual and family needs. Since 2013, HealthSource RI has decreased the uninsured rate by more than two thirds. Today, 97 percent of Rhode Islanders have health coverage, the third highest insured rate in the country. HealthSource RI is the only place Rhode Islanders can receive financial help to pay for their health coverage. Currently, 6 out of 7 HealthSource RI customers receive financial assistance.

The post Rhode Island Achieves Lowest Ever Uninsured Rate, Survey Finds first appeared on HealthSource RI.

The American Rescue Plan Act (ARPA), enacted by the federal government in February 2021, provided historically high savings in the form of subsidies/tax credits for eligible individuals and families in Rhode Island. ARPA also created a new opportunity for individuals and families whose income is over 400% of the federal poverty level (FPL) to receive financial assistance.

In the month of January 2022, HealthSource RI customers qualified for more than $10 million (28% increase from last year) in financial assistance to make their premiums more affordable. These premium tax credits continue to protect a majority of HealthSource RI’s customers from rising health insurance rates. Since HealthSource RI’s inception, Rhode Islanders have received almost $800 million for financial assistance to lower their monthly coverage costs.

For a more in-depth look at HealthSource RI’s Open Enrollment, read HealthSource RI’s Open Enrollment Report at HealthSourceRI.com/Surveys-and-Reports.

HealthSource RI is the state’s health insurance marketplace. It’s our mission to help Rhode Islanders easily navigate the complex health insurance landscape and enroll in a plan that works best for their individual and family needs. Since 2013, HealthSource RI has decreased the uninsured rate by more than two thirds. Today, 96 percent of Rhode Islanders have health coverage, the third highest insured rate in the country. HealthSource RI is the only place Rhode Islanders can receive financial help to pay for their health coverage. Currently, 6 out of 7 HealthSource RI customers received financial assistance.

The post HealthSource RI ends successful Open Enrollment with largest enrollment since 2020 first appeared on HealthSource RI.

EAST PROVIDENCE – Open Enrollment through HealthSource RI, Rhode Island’s health insurance marketplace, begins today November 1, 2021 and runs through January 31, 2022 to help connect Rhode Island residents with high-quality, low-cost or no-cost coverage for 2022. Thanks to the federal American Rescue Plan Act (ARPA), coverage through HealthSource RI is now more affordable than ever.

“Thanks to the American Rescue Plan Act, health coverage is more attainable than it’s ever been before.  If you don’t think you qualify for help, or if you’ve been on the fence about getting covered, now is the time to contact HealthSource RI.” said HealthSource RI Director Lindsay Lang. “Right now, 43% of HealthSource RI customers are paying less than $10 in monthly premium costs. This year, our Open Enrollment period is extended through January 31, 2022 to ensure as many Rhode Islanders as possible can connect with financial help and enroll in the coverage they need.”

“As we reflect on the past year and a half, and all of the challenges our state has navigated throughout the COVID-19 pandemic, being able to offer Rhode Islanders high-quality coverage at little or no cost is of the utmost importance,” said Governor Dan McKee. “Focusing on our health and wellbeing has perhaps never been more important than it is now, and thanks to our federal partners and the American Rescue Plan Act, coverage through HealthSource RI has never been more affordable.

Residents have until December 23 to pick and pay for coverage that starts January 1. The last possible day to enroll and pay for a 2022 plan is January 31, for coverage that starts February 1, 2022. For the most up to date information about HealthSource RI’s Open Enrollment period, and additional customer service information, visit HealthSourceRI.com/OE or call 1-855-840-4774.

Enrollment support available from the comfort of your home

HealthSource RI will be hosting a series of virtual Info Sessions where Rhode Islanders can learn more about these new savings and get answers to all their questions by trained and certified staff. A full list of events can be found at HealthSourceRI.com/Events. Enrollment support will also be available throughout the state at Navigator agencies.

HealthSource RI offers live web chat services in English and Spanish where individuals can ask questions, reset their passwords, and get enrollment support from a live expert on HealthSourceRI.com. Enrollment support is also available by calling 1-855-840-4774.

For in-person enrollment support at HealthSource RI’s Walk-In Center in East Providence, you must book an appointment at HealthSourceRI.com/OE.

Compare plans and see what financial help you may qualify for

Compare medical and dental plans side-by-side before applying by using HealthSource RI’s Plan Comparison and Savings Tool. You can find an estimate of your monthly premium and out-of-pocket costs, see what financial help you may qualify for, check if your doctor(s) are in-network, and more!

HealthSource RI is the state’s health insurance marketplace. It’s our mission to help Rhode Islanders easily navigate the complex health insurance landscape and enroll in a plan that works best for their individual and family needs. Since 2013, HealthSource RI has decreased the uninsured rate by more than two thirds. Today, 96 percent of Rhode Islanders have health coverage, the third lowest uninsured rate in the country. HealthSource RI is the only place Rhode Islanders can receive financial help to pay for their health coverage. In 2021, 6 out of 7 HealthSource RI customers received financial assistance.

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The post Today Marks the Start of HealthSource RI’s Open Enrollment Period first appeared on HealthSource RI.

• New Enrollment Period has been extended through August 15, 2021, adding three months to the previous May 15, 2021 deadline.
• Starting April 1, most HSRI customers will have a lower monthly bill.
• Beginning in summer 2021, HSRI will make more financial assistance available to people who previously did not qualify to receive it based on their income.
• Individuals and families who have received unemployment payments in 2021 will be newly eligible for additional financial help for this year or may qualify for health coverage at no cost.
• Rhode Islanders should enroll in coverage as soon as possible to take full advantage of these new benefits.
• The deadline to enroll is August 15, 2021.

EAST PROVIDENCE, Rhode Island, March 25, 2021 — HealthSource RI’s New Enrollment Period has been extended through August 15, 2021, following President Biden’s decision to create another opportunity for Americans to sign up for health coverage. The extended deadline gives new and current customers a chance to receive new savings created by the American Rescue Plan (ARP). Eligible Rhode Islanders will receive increased tax credits to help reduce their monthly coverage costs thr­­­ough HealthSource RI, and most customers will qualify for this additional financial help.

Most Rhode Island individuals and families who are enrolled in health coverage through HSRI for 2021 and 2022 will be eligible to receive additional financial help to lower their monthly coverage costs. HSRI is conducting outreach to current customers to provide this additional financial assistance. Due to the changes made by the ARP, for example, an eligible Rhode Island family of with $60,000 annual income could save $2,650 this year.  Additionally, starting this summer, an eligible Rhode Island family or individual who has received unemployment assistance in 2021 will be able to sign up for coverage and receive the maximum amount of financial support available.

“Increasing access to affordable health coverage for Rhode Islanders and their families is more important than ever,” said Governor Dan McKee. “As our communities continue to respond to the COVID-19 pandemic, President Biden’s American Rescue Plan provides an opportunity for our neighbors to receive the financial support they need to recover and prosper. I urge Rhode Islanders who need it to take advantage of this extended enrollment period. “

Currently, over 30,000 Rhode Island individuals and families are enrolled in affordable high-quality, low- or no-cost coverage through HSRI. In 2020, Rhode Island maintained one of the highest insured rates in the country, with 96% of residents covered, at a time when the national uninsured rate was 12.5%.

Since HSRI’s inception, Rhode Islanders have received more than $600 million in federal financial help to lower their monthly coverage costs. HSRI is the only place where Rhode Islanders can apply for financial help. In January 2021 alone, HSRI customers qualified for more than $8 million in financial assistance to help lower their monthly costs. These new changes at the federal level represent an additional $30 million dollars in annual financial help for HSRI customers.

HealthSource RI is here to help – reach out to us:

• Visit HealthSourceRI.com/NEP to learn more about HSRI’s New Enrollment Period (NEP).
• Visit HealthSourceRI.com/ARP to learn more about increased financial assistance opportunities.
• Connect with a live web chat agent on HealthSourceRI.com (available in English and Spanish).
• Call HealthSource RI at 1-855-840-4774.
• Join one of HealthSource RI’s virtual Info Sessions. Visit HealthSourceRI.com/Events to learn more.

About HealthSource RI:

HealthSource RI is the state of Rhode Island’s health insurance marketplace. It’s our mission to help Rhode Islanders easily navigate the complex health insurance landscape and enroll in a plan that works best for their individual and family needs. Since 2013, HealthSource RI has decreased the uninsured rate by more than two thirds. Today, 96% of Rhode Islanders have health coverage, the third lowest uninsured rate in the country.

The post Governor McKee and HealthSource RI Announce New Enrollment Period Extended Through August 15 first appeared on HealthSource RI.

President Biden recently signed the American Rescue Plan Act (ARP) to help Americans during the ongoing COVID-19 pandemic. Included in this relief package is an increase in financial help for customers of health coverage marketplaces like HealthSource RI. These changes will apply to coverage for all of 2021 and 2022.

HSRI will be working to communicate to all customers about how this federal law affects their monthly bills.

The ARP will help HSRI customers in the following ways:

• No customer will pay more than 8.5% of their Adjusted Gross Income (AGI) for the second-lowest-cost silver plan available via HealthSource RI marketplace.
• Many customers will have a lower monthly bill.
• Customers who have been receiving unemployment payments in 2021 may qualify for additional financial help for this year.
• Customers who previously did not qualify for financial help may now be eligible.

HealthSource RI (HSRI) is working to review all customer accounts as quickly as possible so that we can provide much-needed additional financial help to eligible customers. The first changes will be for customers who currently receive financial help or are currently eligible to receive financial help. They should expect to hear from HSRI about updated benefits within the next few weeks. Other affected customers should expect to hear from HSRI in the upcoming months.

The increased assistance will include additional help for the rest of 2021, as well as assistance for months that have already passed in 2021, if applicable.

HealthSource RI is the only place Rhode Islanders can apply for financial help to pay their monthly health coverage costs. Rhode Islanders who need health coverage are encouraged to contact HealthSource RI as soon as possible and get covered during our New Enrollment Period, which began February 15 and goes through May 15, 2021.

HealthSource RI is here to help:

• Use our new FAQ page for changes related to the American Rescue Plan, including examples of how much customers may save
• Use our live web chat (available in English and Spanish)
• Call HealthSource RI at 1-855-840-4774
• Join one of HealthSource RI’s virtual Info Sessions. Visit HealthSourceRI.com/Events to learn more.

The HealthSource RI call center and live web chat are available Monday – Friday, 8am – 6pm.

About HealthSource RI:

HealthSource RI is the state’s health insurance marketplace. It’s our mission to help Rhode Islanders easily navigate the complex health insurance landscape and enroll in a plan that works best for their individual and family needs. Since 2013, HealthSource RI has decreased the uninsured rate by more than two thirds. Today, 96 percent of Rhode Islanders have health coverage, the third lowest uninsured rate in the country. Rhode Island small businesses can purchase health coverage year-round through HealthSource RI for Employers. For more information, employers can talk to their broker or visit HealthSourceRI.com/Employers.

The post New Federal Changes Mean An Increase In Financial Help for Most HealthSource RI Customers; New Customers May Also Enroll Now first appeared on HealthSource RI.

This enrollment period is open to all eligible uninsured Rhode Islanders, with no requirement to have a qualifying life event to enroll in health coverage.  Coverage starts the first of the month following a complete enrollment.

“The ongoing COVID-19 pandemic continues to be a painful reality for many Rhode Islanders. HealthSource RI is here to ensure that people have every opportunity to sign up for health coverage,” said Lindsay Lang, Director of HealthSource RI. “Many Rhode Islanders face everyday life without the protection and peace of mind that having high-quality, low- or no-cost coverage can offer. We encourage you to reach out to us now and get covered. We are the only source for financial help, and 80% of current customers receive financial help.”

Rhode Islanders in need of coverage may also contact Healthsource RI today to begin their applications or learn about their coverage options. To contact HealthSource RI:

• Visit HealthSourceRI.com
• Use our live web chat on HealthSourceRI.com, available Monday – Friday 8am – 6pm in English or Spanish
• Call 211 to connect with a Navigator for 1-on-1 enrollment support via phone or Zoom. Navigators speak multiple languages.
• Visit healthSourceri.com/events to learn more about our Virtual Enrollment Info Sessions
• Call HealthSource RI at 1-855-840-4774, available Monday – Friday 8am – 6pm

About HealthSource RI

HealthSource RI is the state’s health insurance marketplace. It’s our mission to help Rhode Islanders easily navigate the complex health insurance landscape and enroll in a plan that works best for their individual and family needs. Since 2013, HealthSource RI has decreased the uninsured rate by more than two thirds. Today, 96% of Rhode Islanders have health coverage, the third lowest uninsured rate in the country. Rhode Island small businesses can purchase health coverage year-round through HealthSource RI for Employers. For more information, employers can talk to their broker or visit HealthSourceRI.com/Employers.

The post HealthSource RI Joins President Biden and Announces New Health Coverage Enrollment Period first appeared on HealthSource RI.

EAST PROVIDENCE, RI – HealthSource RI, Rhode Island’s health insurance marketplace, will offer an extended Open Enrollment period from November 1^st, 2020 through January 23^rd, 2021 with the goal of connecting more Rhode Island residents with high-quality, low-cost or no-cost health coverage for 2021. It’s more important than ever that Rhode Islanders get covered so they can access the health care services they need. HealthSource RI is the only place Rhode Islanders can receive financial help to pay for their health coverage. In fact, 8 out of 10 HealthSource RI customers received financial assistance this past year.

With Rhode Islanders’ health and safety in mind, HealthSource RI will be hosting a series of virtual events so that residents can learn about HealthSource RI’s offerings, connect with Navigators or schedule enrollment support, and get answers to their questions about health insurance.  Enrollment support will also be available at locations throughout the state through HealthSource RI’s Navigator network of community organizations. To learn more about events, virtual customer service and enrollment support, visit HealthSourceRI.com/OE2020.

Additionally, HealthSource RI will be offering live web chat services in English and Spanish on www.healthsourceri.com.  Rhode Islanders can ask questions, reset their passwords, and get enrollment support through web chat on your desktop computer or mobile device. HealthSource RI will also continue to offer help over the phone with extended hours during Open Enrollment. The HealthSource RI contact center and live web chat are available Monday – Friday 8am -7pm, and Saturday 9am – 12pm during Open Enrollment.

“This year has been a challenging one for our state, and the health and safety of Rhode Islanders remains our priority. This includes ensuring our residents have access to high quality and affordable or no-cost health coverage. I urge all Rhode Islanders to work with HealthSource RI during this extended Open Enrollment period to make sure they’re covered for 2021. We’re proud to have the third lowest uninsured rate in the country. Let’s keep up the good work.” said Governor Gina Raimondo.

“We know that this year, Rhode Islanders are especially concerned about protecting their health and their finances, and we are here to help.” said HealthSource RI Director Lindsay Lang. “By extending our Open Enrollment period we’re making sure people have enough time to get covered for 2021.  We’re also taking every step we can to make shopping for low- or no-cost health coverage as easy and as safe as possible. Health insurance is required in Rhode Island, but it’s also the best way to ensure you can get the coverage you need when you need it.”

Residents have until December 23^rd to pick and pay for coverage that starts January 1^st. The last possible day to enroll and pay for a 2021 plan is January 23, 2021, for coverage that starts February 1^st. For the most up to date information about HealthSource RI’s Open Enrollment period, and additional customer service information, visit HealthSourceRI.com/OE2020 or call 1-855-840-HSRI (1-855-840-4774).

About HealthSource RI:

HealthSource RI is the state’s health insurance marketplace. It’s our mission to help Rhode Islanders easily navigate the complex health insurance landscape and enroll in a plan that works best for their individual and family needs. Since 2013, HealthSource RI has decreased the uninsured rate by more than two thirds. Today, 96 percent of Rhode Islanders have health coverage, the third lowest uninsured rate in the country. Rhode Island small businesses can purchase health coverage year-round through HealthSource RI for Employers. For more information, employers can talk to their broker or visit HealthSourceRI.com/Employers.

The post HealthSource RI extending Open Enrollment period to help more Rhode Islanders get health coverage for 2021 first appeared on HealthSource RI.

The post Compare Plans and Get a Quick Quote first appeared on HealthSource RI.

Rhode Islanders who wish to obtain coverage can do so by visiting www.HealthSourceRI.com and enrolling online, or by contacting the HealthSource RI call center Monday-Friday, 8am-6pm at 1-855-840-4774. When completing the online enrollment form, Rhode Islanders should select the “other” SEP event and indicate COVID-19 or coronavirus as the explanation. Once approved, customers will need to choose a plan and pay for their first month of coverage.

In addition to the COVID-19 related SEP, HealthSource RI offers a year-round Special Enrollment Period (SEP) for Rhode Islanders who experience qualifying life changes, such as losing employer-sponsored health coverage, getting married, turning 26 and transitioning off a parent’s insurance, having a baby, or moving to RI. These Special Enrollment Periods are available for a sixty-day period after the qualifying life event has taken place. For Rhode Islanders who are experiencing a change in employment status and a loss of coverage, plans through HealthSource RI may be more affordable than COBRA coverage or other options because financial assistance is available. Rhode Islanders can enroll before their employer coverage ends to avoid a gap in coverage.

“HealthSource RI is here to help Rhode Islanders enroll in high quality, affordable health coverage, and we want everyone to know that if they are without coverage, now is the time get it,” said HealthSource RI Director Lindsay Lang.  “If you are not currently covered, you have two more weeks to enroll through the COVID-19 Special Enrollment Period. If you are losing the health coverage you have through your job, please call us. We can help you get covered and many people are eligible for help that brings down the cost of coverage. It is now more important than ever to sign up and stay covered.”

Media Contact
Robin Dionne
Chief Public Affairs Officer, HealthSource RI
401-338-1128
Robin.Dionne@exchange.ri.gov

About HealthSource RI:
HealthSource RI was created because buying health insurance is complicated. It’s HealthSource RI’s job to help Rhode Islanders cut through the confusion and choose the best, most affordable health insurance plan possible. Since 2013, HealthSource RI has decreased the uninsured rate by more than two thirds, and today, more than 96 percent of Rhode Islanders have health coverage. Starting January 1, 2020, health insurance is now required in Rhode Island. Rhode Islanders need to have continuous health coverage in 2020 to avoid paying a penalty at tax time. For more information, visit HealthSourceRI.com, follow us on Twitter @HealthSourceRI, and like us on Facebook at fb.com/HealthSourceRI.

The post Health Coverage Special Enrollment Period (SEP) Extended through April 30, 2020 first appeared on HealthSource RI.

The post Contact Center first appeared on HealthSource RI.

EAST PROVIDENCE, R.I. (March 20, 2020) — HealthSource RI offers a Special Enrollment Period (SEP) for Rhode Islanders experiencing life changes, such as getting married, having a baby, moving to RI, or losing/changing jobs.

We want to remind Rhode Islanders that loss of health coverage is a qualifying event which allows enrollment through HealthSource RI. For Rhode Islanders who are also experiencing a change in income, plans through HealthSource RI may be more affordable than COBRA coverage or other options because financial assistance is available. Individuals making less than $49,960 annually and a family of 4 making less than $103,000 annually are eligible to receive financial assistance.

Rhode Islanders can enroll before their employer coverage ends to avoid a gap in coverage. Coverage can begin as soon as the 1st of the month after employer coverage ends. Rhode Islanders who wish to obtain coverage can do so by visiting www.HealthSourceRI.com and enrolling online, or by contacting the HealthSource RI call center Monday-Friday, 8am-6pm at 1-855-840-4774.

Please note: Rhode Islanders making less than $1,467/month as an individual or less than $3,079/month as a family of four may qualify for low-cost coverage or free coverage through Medicaid.  Those who are eligible for Medicaid may enroll at any time throughout the year.

“Ensuring that Rhode Islanders have access to health coverage is HealthSource RI’s mission. As Rhode Islanders experience changes to their employment or income levels, we want them to know we are here to help,” said HealthSource RI Director Lindsay Lang. “We are fortunate that under the leadership of Governor Raimondo our state has one of the lowest rates of uninsured in the country, but as we navigate the challenges of the COVID-19 pandemic, we want to be sure that our friends and neighbors continue to have access to health insurance. We are hoping to spread the word about special enrollment periods that Rhode Islanders may qualify for.” Click below for our fact sheet.

In addition to the SEP for loss of health coverage, HealthSource RI has adopted a limited-time (SEP), following Governor Raimondo’s State of Emergency declaration in response to the potential growth of Coronavirus (COVID-19). This limited-time SEP will allow uninsured Rhode Islanders to purchase coverage through April 15, 2020.

Media Contact
Robin Dionne – Chief Public Affairs Officer
Email: Robin.Dionne@exchange.ri.gov
Phone: 401-474-7633

About HealthSource RI:
HealthSource RI was created because buying health insurance is complicated. It’s HealthSource RI’s job to help Rhode Islanders cut through the confusion and choose the best, most affordable health insurance plan possible. Since 2013, HealthSource RI has decreased the uninsured rate by more than two thirds, and today, more than 96 percent of Rhode Islanders have health coverage. Starting January 1, 2020, health insurance is now required in Rhode Island. Rhode Islanders need to have continuous health coverage in 2020 to avoid paying a penalty at tax time. For more information, visit HealthSourceRI.com, follow us on Twitter, and like us on Facebook.

The post Special Enrollment Period (SEP) available to Rhode Islanders losing employer-sponsored health coverage first appeared on HealthSource RI.

Special Enrollment Period (SEP) Available to Purchase Coverage through HealthSource RI as a Part of the State’s Response to COVID-19.

Special Enrollment Period will be available through April 15, 2020

EAST PROVIDENCE, R.I. (March 14, 2020) — HealthSource RI has adopted a limited-time Special Enrollment Period (SEP), following Governor Raimondo’s State of Emergency declaration in response to the potential growth of Coronavirus (COVID-19). This SEP will allow uninsured Rhode Islanders to purchase coverage through April 15, 2020. Coverage will begin on the first of the month following the application.

Rhode Islanders who wish to obtain coverage can do so by visiting www.HealthSourceRI.com and enrolling online, or by contacting the HealthSource RI call center Monday-Friday, 8am-6pm at 1-855-840-4774.  When completing the online enrollment form, Rhode Islanders should select the “Other” SEP event and indicate COVID-19 or coronavirus as the explanation. Once approved, customers will need to choose a plan and pay for their first month of coverage to complete the process.

“Ensuring Rhode Islanders have access to health coverage is critical to our mission and is especially important during this time,” said HealthSource RI Director Lindsay Lang. “Due to these unexpected and exceptional circumstances, and under the leadership of Governor Raimondo’s administration, HealthSource RI was able to work with the health insurance carriers offering plans through the exchange to develop a plan to make this special enrollment period available for residents who may be in need of health coverage.”

Media Contact
Robin Dionne – Chief Public Affairs Officer
Email: robin.dionne@exchange.ri.gov
Phone: 401-474-7633

About HealthSource RI:

HealthSource RI was created because buying health insurance is complicated. It’s HealthSource RI’s job to help Rhode Islanders cut through the confusion and choose the best, most affordable health insurance plan possible. Since 2013, HealthSource RI has decreased the uninsured rate by more than two thirds, and today, more than 96 percent of Rhode Islanders have health coverage. Starting January 1, 2020, health insurance is now required in Rhode Island. Rhode Islanders need to have continuous health coverage in 2020 to avoid paying a penalty at tax time. For more information, visit HealthSourceRI.com, follow us on Twitter, and like us on Facebook.

The post COVID-19 Special Enrollment Period (SEP) Now Available first appeared on HealthSource RI.

The post Health insurance is required in RI first appeared on HealthSource RI.

EAST PROVIDENCE, RI (October 31, 2019) HealthSource RI, the state health insurance exchange, helps connect Rhode Islanders to a wide range of high quality, affordable health coverage options. Residents are encouraged to select and pay for a plan through HealthSource RI by December 23^rd for coverage beginning January 1, 2020.  The last possible day to enroll and pay for a plan is December 31^st, but customers may experience a delay in receiving ID cards if they enroll after December 23^rd.

“HealthSource RI helps keep health care costs low while ensuring that Rhode Islanders have access to high-quality care,” said Governor Raimondo. “I urge Rhode Islanders to take time to explore HealthSource RI’s many coverage options this open enrollment.”

HealthSource RI offers unbiased support, helping Rhode Islanders choose from a variety of plans and determine if they qualify for financial help paying for their monthly premiums. HealthSource RI is here to help residents get covered so they can avoid paying a penalty at tax time next year, as health coverage is a requirement in the state of Rhode Island beginning January 1, 2020.

New features have been introduced to help Rhode Islanders with enrollment and plan selection at HealthSource RI this year, including a prescription drug coverage comparison tool that will allow customers to review all available plans to determine if their medication is covered and what the cost is. Additionally, visitors to the HSRI website can connect with customer service through a new live web chat tool. These features complement the existing Plan Comparison & Savings Tool, which helps customers estimate their premium and out-of-pocket costs and determine whether their doctor participates in HealthSource RI plans.

“We’re proud to connect Rhode Islanders with high quality health insurance,” said HealthSource RI Acting Director Lindsay Lang. “We have a range of options to fit everyone’s needs, and our Walk-in center now has extended hours to better serve our customers during Open Enrollment. Now that the individual mandate is here, it is more important than ever for Rhode Islanders to have access to affordable coverage.”

Rhode Islanders can sign up for coverage online at HealthSourceRI.com, over the phone at 1-855-840-HSRI, in person at the HealthSource RI Walk-In Center at 401 Wampanoag Trail, East Providence or in their community (call 211 to find help nearby).

Customers can save time by scheduling an appointment at HealthSource RI’s Walk-In Center by visiting HealthSourceRI.com or by calling 1-844-602-3468.

HealthSource RI is also holding Enrollment Fairs on Tuesday, November 12 and Thursday, December 12 at Rhode Island Shriners’ Imperial Room at One Rhodes Place in Cranston. There are also other enrollment events in communities across Rhode Island. The full schedule is available on HealthSourceRI.com/events.

Small businesses can purchase health coverage year-round through HealthSource RI for Employers. HealthSource RI’s small business program is among the top in the nation, serving over 800 small employers or ten percent of the small group market. For more information, visit HealthSourceRI.com/Employers.

The post Need health insurance in 2020? Now’s the time to pick or renew your plan first appeared on HealthSource RI.

Rhode Island Health Insurance Premiums Significantly Reduced for 2020

• On average, many consumers of individual market insurance will see decreases in premiums from 2019.
• Overall, 2020 premiums will be $15,566,000 lower than what insurers asked OHIC to approve.
• Since 2012, OHIC has saved Rhode Island consumers over $273million through the rate review process.

CRANSTON, R.I. – Health insurance premium rates for 2020 have been approved by Rhode Island’s Office of the Health Insurance Commissioner (OHIC). Overall, OHIC saved Rhode Islander’s $15,566,000 by cutting insurer’s proposed rate increases. Notably, the Rhode Island 2020 rates for individual market plans had an overall average decrease compared to rates last year, due in large part to the upcoming implementation of a statewide reinsurance program which Governor Raimondo announced the approval of this morning.

This reinsurance program, championed by Governor Raimondo, approved by the General Assembly, and developed by HealthSource RI, originated as a recommendation from a broad-based RI Market Stability Workgroup. The program is designed to pay for some of the most expensive insurance claims, resulting in lower premiums for consumers. This year during the rate review process insurers were asked to submit rates with reinsurance, and without. Without the reinsurance program, average individual rates would have increased up to 7% higher than 2019 rates. With the reinsurance program, many Rhode Islanders on the individual market will be paying less in premiums in 2020 than they did in 2019.

“It is critical for Rhode Islanders to have access to quality, affordable health insurance options, and this reinsurance program is helping to make that possible.” Governor Raimondo said. “We are thrilled that as premiums continue to increase across the country, many Rhode Islanders on the individual market will actually see their premiums go down.”

Governor Raimondo included the reinsurance program in her 2020 budget which was approved by the General Assembly in June. In order to be implemented, Rhode Island needed to submit an innovation waiver to the federal government, which the US Department of Health and Human Services has approved this past week. Similar programs have successfully been implemented in other states, reducing the price increase of plans on the individual market and saving consumers thousands of dollars.

“HealthSource RI is proud to have worked with Governor Gina Raimondo and OHIC to develop this reinsurance program, which will result in lowered premiums and increased access to high quality affordable coverage for Rhode Islanders,” said HealthSource RI Director Zach Sherman. “With so many federal challenges to the ACA, it is critical that we work together to protect our customers. This program will bring relief to those customers who have seen the biggest increase over the past two years, many of whom are middle-income families and sole proprietors.” Protecting Consumers • Ensuring Solvency • Engaging Providers • Improving the System

In Rhode Island, for 2020, the large group market had the biggest overall rate increases with the lowest change being 8.1% (United Healthcare and Blue Cross Blue Shield) and the highest increase being 10.6% (Tufts Health Plan). The small group market rate changes varied, with the lowest being a decrease of .09% (Neighborhood Health Plan) and the largest being an increase of 11% (Tufts Health Plan). Many factors contribute to the continued growth in insurance premiums, including policy decisions at the federal level, but the main driver continues to be the rising costs of medical care.

“Rhode Island has made significant strides in controlling costs this past year.” said Health Insurance Commissioner Marie L. Ganim. “Alongside premium savings through OHIC’s rate review process, the passage of the reinsurance program in the state budget is critical for families and sole proprietor businesses who receive no financial assistance to pay for their health insurance premiums. Although we have been able to reduce rate increases by $15,566,000 in 2020, we know that high health insurance costs remain a burden for individuals and companies in the state. OHIC will continue to employ innovative solutions to transform the health care system and control costs for Rhode Island consumers.”

Rhode Island remains the only state with an insurance commissioner who focuses specifically on health care.

OHIC is dedicated to protecting consumers; guarding the solvency of health insurers; encouraging the fair treatment of health care providers; and improving the health care system. Examples of OHIC’s pro-consumer work include:

• An annual cap on increases in hospital prices paid by health insurers which saves insured consumers money;
• This May, the OHIC created fund at the Rhode Island Foundation announced $2.6 million in grants to six nonprofits to help prevent mental health and substance use disorders across the state.
• Saving consumers nearly $1.5 million dollars in 2018 and 2019 by assisting them with insurance complaint resolution. So far, in 2019 alone, we have helped save consumers $541,120.

OHIC’s rate review process is a part of the office’s efforts to control employer and consumer premium growth in Rhode Island. Consumer protection and affordability continue to be core tenets of OHIC’s mission.

2020 Individual Market Rate Summary:

2020 Small Group Market Rate Summary:

2020 Large Group Market Rate Summary:

The post Rhode Island Health Insurance Premiums Significantly Reduced for 2020 first appeared on HealthSource RI.

“I am proud to have been a part of the state’s efforts to achieve universal coverage and to protect access to affordable coverage,” Sherman said.  “As a result of Governor Raimondo’s leadership, we have lowered the uninsured rate by nearly two thirds, resulting in more than 96% of Rhode Islanders with coverage.  HSRI’s commitment to customer service, our extensive statewide outreach and community engagement initiatives, and our mission-driven staff have been a big part of this success and it has been an honor to be a part of it.”

“A record number of Rhode Islanders have access to affordable health care as a direct result of Zach’s service to our state,” said Governor Gina M. Raimondo. “Under his leadership, we’ve made significant progress reducing our uninsured rate and have improved HealthSource’s engagement with its customers. I’m grateful for his years of dedication to the people of Rhode Island, and I wish him the best of luck in his next venture.”

HealthSource RI’s Chief of Staff, Lindsay Lang, will serve as interim director during the search process for a permanent director.

The post Director Sherman to Leave HealthSource RI first appeared on HealthSource RI.

• According to the latest Rhode Island’s Health Information Survey, only 3.7% of Rhode Islanders were uninsured in 2018, down from 4.2% in 2016.
• HealthSource RI’s individual and family enrollments increased by 1,849. This Open Enrollment, 32,486 customers enrolled and paid compared to 30,637 last year.
• The amount of financial assistance brought into Rhode Island to make health coverage more affordable increased by nearly a million dollars, to $8.35 million in January 2019, compared to $7.5 million in January 2018.
• HealthSource RI’s competitive marketplace offers the 3rd lowest-cost benchmark plan nationwide in 2019.
• HealthSource RI overhauled its website to provide tools that were clear, mobile friendly, and available in both Spanish and English. Visits to the site’s Plan Comparison & Savings Tool doubled this year as more shoppers used it to quickly understand their coverage options.
• Governor Raimondo’s 2020 budget proposal includes initiatives to keep health insurance affordable and to protect Rhode Island’s nation leading coverage levels.

EAST PROVIDENCE, R.I. (February 25, 2019) — The percentage of Rhode Island residents without health insurance has reached an all-time low. According to the state’s latest Health Information Survey (HIS), over 1 million Rhode Islanders have health insurance for the first time ever and only 3.7% (see Figure 1) were uninsured in 2018. Rhode Island’s uninsured rate has decreased by nearly two thirds since the Affordable Care

Act (ACA) was implemented and today it is among the lowest in the nation. The HIS was conducted by phone and completed during June through December of 2018. The margin of error is approximately +/- 0.7%.

Despite lagging enrollment rates in most of the country, HealthSource RI (HSRI) enrollments increased by nearly 2,000 customers in 2019. As of January 31, 2019, 32,486 customers had­ enrolled and paid for 2019 health coverage through HSRI. This is 1,849 more customer than the 30,637 enrolled at the same time last year (see Figure 2). HealthSource RI’s renewal rate also increased in 2019. Eighty percent of customers came back to purchase coverage, a 4% increase from the year before.

“The results are in: The Affordable Care Act is working in Rhode Island,” said Governor Gina M. Raimondo. “More than 1 million Rhode Islanders have insurance for the first time ever, our uninsured rate is the lowest it’s ever been, and HealthSource RI offers some of the most affordable plans in the country. But the Trump Administration’s dangerous policies put our progress at risk. It’s critical that we protect the ACA and continue our work until every single Rhode Islander has quality, affordable health insurance.”

Governor Raimondo’s budget proposal contains initiatives to contain premium increases and stabilize Rhode Island’s markets. These initiatives include consumer protections against predatory ‘junk’ plans, a reinsurance program and a shared responsibility requirement penalty.

HealthSource RI has the third-lowest benchmark plan nationwide in 2019.  The benchmark plan is the second-lowest cost Silver plan available and determines the amount of financial assistance or Advance Premium Tax Credits (APTC) customers receive.

Premium tax credits continued to protect a majority of HealthSource RI’s customers from rising health insurance rates. In January 2019, HealthSource RI customers qualified for more than $8.3 million in financial assistance to make their premiums more affordable, compared to $7.5 million in January 2018 and $5.2 million in January 2017. That’s an increase of nearly a million dollars from last year and an increase of three million dollars from 2017.  Eighty-one percent of HealthSource RI customers received financial assistance in 2019.

While customers who receive financial assistance have largely been insulated from premium increases, middle class families and the smallest businesses don’t receive tax credits and as a result, have to pay for the full cost of premium increases.  Since 2017, premiums for those who don’t receive financial assistance have increased by 26.4% (see Figure 3).

HealthSource RI Director, Zachary Sherman, says there is a lot to celebrate and even more to protect.

“I’m excited we were able to connect even more Rhode Islanders with quality health insurance and the financial assistance to pay for it,” said HealthSource RI Director Zachary W. Sherman. “It is clear that the improvements we made to the enrollment process paid off this year, a testament to the flexibility that comes with having local control of our operations.  We have nearly achieved universal coverage in Rhode Island, which means we have far to fall if the policies coming out of DC are successful.  The proposals put forth by Governor Raimondo will go a long way towards making sure that doesn’t happen.”

To mitigate customer confusion and ensure customers picked the best plan for them, HealthSource RI revised its Plan Comparison & Savings Tool,  launched a redesigned, mobile friendly website, and released Spanish language versions of all of its online tools and materials. During the 2019 Open Enrollment period, HSRI saw 103,383 visits to the online savings tool, an increase of nearly 150% from 2018.

Although Open Enrollment for 2019 health coverage has ended, Special Enrollment Periods are available for individuals and families who go through life changes that affect their ability to get healthcare coverage. Those who experience a qualifying life event, such as moving to Rhode Island or losing employer-sponsored coverage, should contact HealthSource RI at 1-855-840-4774 or in-person at 401 Wampanoag Trail in East Providence. A full list of qualifying events and hours of operation can be found at healthsourceri.wpengine.com/sep.

Small employers who purchase coverage through HealthSource RI for Employers may enroll in health insurance coverage throughout the year at their regular renewal date.

The post HealthSource RI enrollments up by nearly 2,000 customers as RI’s uninsured rate reaches all-time low first appeared on HealthSource RI.

Rhode Islanders need to pick and pay for a plan by December 23^rd to guarantee they have uninterrupted health insurance starting January 1, 2019. December 31^st is the very last day to purchase 2019 coverage.

HealthSource RI has the lowest cost health insurance in the state. It’s an unbiased marketplace offering high quality coverage from multiple health insurance companies.

And now it’s easier than ever to pick the best plan. Rhode Islanders can visit HealthSource RI’s newly designed website at HealthSourceRI.com, plug in some basic information, and quickly compare their options.

When they’re ready to enroll, Rhode Islanders can sign up online (HealthSourceRI.com), over the phone (1-855-840-HSRI), in person (401 Wampanoag Trail, East Providence), or in their community (call 211 to find one on one help nearby).

In order to help more customers, HealthSource RI is open Saturday mornings from 9 am to noon in addition to its regular weekday hours (Monday – Friday, 8 am – 7 pm) throughout Open Enrollment. The last Saturday of Open Enrollment, December 29, the Contact Center will have extended hours from 9am – 5pm.

HealthSource RI serves more than 30,000 customers. Of those, over 26,000 receive financial help to purchase health insurance coverage. Between January and September of 2018, Rhode Islanders received over $72 million dollars in tax credits to lower their health insurance bills through HealthSource RI. More than 45% of our customers pay less than $100 a month for coverage.

The post Only 10 days left for Rhode Islanders to purchase health insurance through HealthSource RI first appeared on HealthSource RI.

PROVIDENCE, RI (December 20, 2018) – HealthSource RI, Rhode Island’s health insurance exchange, is partnering with Lyft, whose mission is to improve people’s lives with the world’s best transportation, to encourage thousands of drivers throughout the state to enroll in health coverage.

The partnership involves extensive outreach to Lyft’s drivers including an email campaign to drivers and promotion through online driver portals.  This is the second year in a row where Lyft has partnered up with HealthSource RI to encourage health insurance enrollment. HealthSource RI director Zach Sherman says the arrangement will help the state reach even more residents who need health coverage.

“Most of the drivers for these ride sharing companies are self-employed, so they can’t receive affordable health coverage through their employer,” he notes. “These are the exact Rhode Islanders who could benefit the most from enrolling in health coverage through HealthSource RI. I’m excited to see this partnership continue.”

“We are committed to helping Lyft drivers pursue their goals,” said Tyler George, New England General Manager, Lyft. “We’re excited to partner again with HealthSource RI on this initiative to ensure all Rhode Islanders have the information necessary to sign up for health insurance this year.”

Lyft drivers, and any other Rhode islanders who need coverage in 2019, need to act fast to enroll in coverage, or they’ll miss the deadline. Rhode Islanders must pick and pay for a plan by December 23^rd to guarantee they have health insurance coverage on January 1.

There are many other ways to get help choosing a plan for 2019. Rhode Islanders can enroll or renew their coverage online at HealthSourceRI.com, or call the Contact Center at 1-855-840-4774. In order to help more customers, HealthSource RI is taking calls on Saturday mornings from 9 am to noon in addition to its regular weekday hours (Monday-Friday, 8 am- 7 pm) throughout Open Enrollment.

Rhode Islanders who prefer to receive in-person assistance can call 1-844-602-3468 to schedule an appointment at the Walk-In Center in East Providence, or call 2-1-1 to find a Navigator in their community. HealthSource RI is also holding enrollment assistance events in communities across Rhode Island. The full schedule is available on HealthSourceRI.com.

The post HealthSource RI partnering with Lyft to enroll more Rhode Islanders in health coverage. first appeared on HealthSource RI.

EAST PROVIDENCE, RI (October 29, 2018) – Rhode Islanders: it’s time to put health insurance on your shopping list. Individuals and families looking for coverage starting January 1, 2019 should pick and pay through HealthSource RI by December 23.

“HealthSource RI has the cheapest health insurance in Rhode Island, and I’m proud of the work we’ve done to keep costs as low as possible,” said Governor Raimondo. “I urge Rhode Islanders looking for coverage to explore HealthSource RI’s quality, affordable options.”

And now it’s easier than ever to pick the medical and dental coverage from Rhode Island’s leading insurance companies. Rhode Islanders can visit HealthSource RI’s new and improved English and Spanish websites at HealthSource RI.com, plug in some basic information, and quickly compare their options and estimate their savings. 

“This Open Enrollment our aim is to expand access to health coverage to those who do not have it by allowing Rhode Islanders to enroll how they want, when they want and where they want,” said HealthSource RI Director Zach Sherman. “We also want to remind folks that health insurance costs more without us. Not only do eight out of ten customers receive financial help to pay for their health insurance, nearly half of our customers pay less than $100 dollars a month for high-quality coverage.”

HealthSource RI serves more than 30,000 individuals and families. Between January and September of 2018, Rhode Islanders received over $72 million dollars in tax credits to lower their monthly health insurance bills through HealthSource RI. The average subsidized customer receives about $300 dollars to make coverage more affordable and pays roughly $118 dollars each month after tax credits.

When ready to enroll, Rhode Islanders can sign up online(HealthSourceRI.com), over the phone (1-855-840-HSRI), in-person at the HealthSource RI Walk-In Center (401 Wampanoag Trail, East Providence) or one-on-one in their community (call 211 to find help nearby).

Customers who want to skip the line at HealthSource RI’s Walk-In Center can make an appointment on HealthSourceRI.com or by calling 1-844-602-3468.

HealthSource RI is also holding Enrollment Fairs on November 13 and December 11 at the Crowne Plaza in Warwick and other enrollment events in communities across Rhode Island. The full schedule is available on HealthSourceRI.com/events.

Individuals and families also now have an easier way to pay their health insurance bills. HealthSource RI customers can visit any CVS Pharmacy location nationwide and pay their monthly invoice at the checkout by credit card, debit card or cash.

Small businesses looking for health insurance can purchase coverage year-round through HealthSource RI for Employers. HealthSource RI’s small business program is among the top in the nation, serving roughly 750 small employers or ten percent of the small group market. For more information, visit HealthSourceRI.com/Employers.

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2018 Cost Sharing Reduction Plans for Individuals and Families

2018 Age-based Medical Rate Sheet

2018 Dental Plans and Benefits for Individual and Families

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HealthSource RI is the only resource for Rhode Islanders to compare health plans and assess their eligibility for health insurance tax credits or Cost Sharing Reductions. Nine out of ten customers qualify for financial assistance thorough HealthSource RI. Additionally, 2017 HealthSource RI customers will see an average premium decrease of 0.6 percent, in a year in which the average national increase is 22 percent. Monthly costs for some premiums are decreasing by more than 5 percent.

Rhode Islanders can quickly learn if they qualify for financial assistance with the help of the HealthSource RI’s Savings Calculator in English at healthsourceri.wpengine.com/calculator or in Spanish at HealthSourceRI.com/calculator-es. Spanish speakers can also find more enrollment resources at the Spanish HealthSource RI website.

HealthSource RI is committed to helping Rhode Islanders choose their health insurance with confidence. Hours of operation during Open Enrollment are 8am-7pm Monday through Saturday. Customers can call HealthSource RI at 1-855-840-4774, visit us in person at 401 Wampanoag Trail in East Providence or go to HealthSourceRI.com to learn about events or enroll online. Customer can also set up a free appointment in their neighborhood with a health insurance Navigator by calling 211.

The Affordable Care Act requires most Americans to have health insurance. The penalty for being uninsured in 2017 could be as high as 2.5% of an individual or family’s household income. In most cases, Rhode Islanders who go without health insurance will have to pay this penalty to the federal government when they file their taxes.

Medicaid (no-cost insurance) eligible customers can enroll anytime of the year.

Small employers who purchase coverage through HealthSource RI for Employers may enroll in health insurance coverage throughout the year at their regular renewal date.

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The post Press Release: Time is Running Out for Rhode Islanders to Enroll in 2017 Insurance Coverage through HealthSource RI first appeared on HealthSource RI.

Providence, R.I. – Rhode Island Department of Administration Director Michael DiBiase today announced Zachary Sherman has been chosen as the new director to lead HealthSource RI, Rhode Island’s health insurance exchange. Sherman has been serving as acting director since November 2015.

“Zach has demonstrated outstanding leadership during his tenure at HealthSource RI, first as a key staffer during the start-up, then as Chief of Staff and more recently as Acting Director,” said Michael DiBiase, Department of Administration Director. “He has worked very closely with me and with former HealthSource RI Director Anya Rader Wallack to establish and enhance Rhode Island’s health insurance exchange.  During a time of greatly constrained resources, Zach has shown strong management skills, meeting budget targets, growing enrollments and meeting service requirements. I am most pleased that HealthSource can continue connecting Rhode Islanders with affordable health insurance under Zach’s leadership.”

Sherman was an original member of the implementation team hired to design, develop and implement the exchange after the Rhode Island Health Benefits Exchange executive order was signed in 2011.  He acted as the primary manager of exchange establishment activities in the lead up to HealthSource RI’s launch in October 2013.

Sherman was later hired in January 2015 as Chief of Staff by then-exchange director Anya Rader Wallack (now serving as Medicaid Director at the Executive Office of Health and Human Services). He was tasked with implementing Governor Gina Raimondo’s mandate to right-size the agency’s budget, stabilize operations, create a long-term financial sustainability plan, and to make the case for establishing HealthSource RI in statute. Sherman also served as interim Chief Financial Officer until a permanent chief financial officer was hired in March 2015.

Since November, Sherman has led HealthSource RI through its third open enrollment period, the launch of a new small business engagement team and the ongoing procurement of and transition to a new contact center. The division is preparing to release an open enrollment report later this month detailing significant progress in meeting enrollment targets and will be launching the new contact center in April.

“I’m honored to have been chosen to lead HealthSource RI,” said Zachary Sherman. “I look forward to building on the work we’ve already accomplished to drive down the uninsured rate, to connect Rhode Island families and employers with affordable coverage, and to improve the customer experience.”

Sherman holds a Bachelor of Arts in Business Administration from Rhodes College in Memphis, Tenn. He lives in Providence and is a native of Vermont.

The post Release: R.I. Department of Administration Director Dibiase names Zachary Sherman as new HealthSource RI Director first appeared on HealthSource RI.