2022-2023 Policy Manual

HealthSource RI (HSRI) has updated the policy manual for 2022 – 2023 using the latest input from our federal partner agencies and updates to state and federal laws and regulations and seeks comments from interested parties on the updates. It covers topics such as:
  • How HealthSource RI determines if a customer is eligible to enroll in coverage
  • How HealthSource RI handles billing, late payments, and terminating a customer’s coverage
  • How Health Source RI creates and maintains customer accounts

You can access the document here. 

The comment period runs from 11/3/2022 – 12/2/2022. Please write any suggestions or edits directly in the documents, or submit your comments as a list, citing page number, paragraph and line. Send any comments or edits to HealthSource RI’s Director of Policy & Applied Research Katie Hall. 

Past Policy Manuals