2023-2024 Policy Manual

We are pleased to announce the open comment period for our updated 2023-2024 HealthSource RI Policy Manual. We updated this manual using the latest input from our federal partner agencies and updates to state and federal laws and regulations. It covers topics such as:

  • How HealthSource RI determines if a customer is eligible to enroll in coverage
  • How HealthSource RI handles billing, late payments, and terminating a customer’s coverage
  • How HealthSource RI creates and maintains customer accounts


You can access the 2023-2024 Policy Manual here.


Past Policy Manuals