2020-2021 Policy Manual

HealthSource RI (HSRI) is pleased to announce our updated 2020-2021 Policy Manual.
We updated this manual using the latest input from our federal partner agencies and updates to state and federal laws and regulations. It covers topics such as:
  • How HealthSource RI determines if a customer is eligible to enroll in coverage
  • How HealthSource RI handles billing, late payments, and terminating a customer’s coverage
  • How Health Source RI creates and maintains customer accounts

The final version of the manual is available here!