Welcome to Your HSRI Coverage

All HealthSource RI customers receive a “welcome packet” when they sign up for health coverage. Miss your packet in the mail or misplace it? You can find all of the documents here.

Welcome to 2027 Coverage Letter

Welcome to HealthSource RI! To help you get off to a great start, here are a few things you should know.

Welcome to 2027 Coverage Brochure

Now that you’re enrolled, learn how to use your plan.

How to Disenroll

If you or someone in your household wants to disenroll from health insurance you purchased through HealthSource RI:

1. Click on the “Disenroll” button on your HealthSource RI account dashboard. This will allow you to withdraw the request for health coverage for any or all members in your account. For step-by-step instructions, see our guide on How to disenroll from your HealthSource RI coverage.
2. Contact a Navigator near you to set up an appointment for in-person assistance. Navigator contact information is available at: HealthSourceRI.com
3. Call the Contact Center at 1-855-840-4774 if you have questions or would like help withdrawing your request for coverage during regular operating hours: Mon – Fri 8:00 a.m. – 6 p.m., with extended hours (during Open Enrollment): Mon, Wed- Fri 8:00 a.m. – 6:00 p.m.; Tues 8 a.m. – 8 p.m.; Sat 9 a.m. – 12 p.m.

Medicaid: Please call 1-855-840-4774 for assistance with canceling your no-cost health coverage through Medicaid.

*Please note that HealthSource RI offers insurance on a monthly basis. If you would like to cancel your coverage for any reason, please do so by the 23rd of the month in order to have your coverage end on the last day of that month. Failure to withdraw your request for coverage by the 23rd may result in the continuation of coverage and payment owed for the following month.