Resources

Customer Resources

2019 Health and Dental Insurance Plans

Wondering what HealthSource RI has to offer in 2019? Click here for detailed information about all of your health insurance options.


2018 Health and Dental Insurance Plans

Wondering what HealthSource RI has to offer in 2018? Click here for detailed information about all of your health insurance options.


Pick your plan flier

Confused about how to pick a plan? This flier offers some quick tips on how to compare your options.


Individuals and Families Brochure

A quick brochure about HealthSource RI for individuals and families.


Customer Newsletters Archive

Click here to view the archive of our customer emails. You can also join our mailing list.


Get Help In Other Languages

If you, or someone you’re helping, has questions about Healthsource RI, you have the right to get help and information in your language at no cost. To talk to an interpreter, call 1-855-840-4774.


Financial Documents

2017 June HealthSource RI Financial Trust Statement 


2017 Statement of Appropriations and Expenditures


Independent External Audit: 2016 Audit Findings Report

HealthSource RI  is required to obtain an annual independent external financial and programmatic audit. Accordingly, HSRI engaged BerryDunn, an independent Certified Public Accounting firm, to perform the external financial and programmatic audit of HSRI for the Year Ended June 30, 2016.


HealthSource RI Trust Financial Statement June 2016


2016 Statement of Appropriations and Expenditures

HealthSource RI  is required to obtain an annual independent external financial and programmatic audit. Accordingly, HSRI engaged BerryDunn, an independent Certified Public Accounting firm, to perform the external financial and programmatic audit of HSRI for the Year Ended June 30, 2016.


Independent External Audit: 2015 Audit Findings Report

HealthSource RI  is required to obtain an annual independent external financial and programmatic audit. Accordingly, HSRI engaged BerryDunn, an independent Certified Public Accounting firm, to perform the external financial and programmatic audit of HSRI for the Year Ended June 30, 2015.


2015 Statement of Appropriations and Expenditures

HealthSource RI  is required to obtain an annual independent external financial and programmatic audit. Accordingly, HSRI engaged BerryDunn, an independent Certified Public Accounting firm, to perform the external financial and programmatic audit of HSRI for the Year Ended June 30, 2015.

Legal Documents

Medical Loss Ratio information

Health insurance companies are required to disclose Medical Loss Ratio (MLR), which describes the ratio of premium that is spent on medical care vs. administrative costs. Insurance companies may need to refund customers if their MLR is too low. The federal government  publishes MLR information for all health insurance companies, including those doing business in Rhode Island. Click here to search for MLR information for companies in Rhode Island.


HealthSource RI Policies and Procedures Manual 2019


Request Public Records

HealthSource RI adheres to the Access to Public Records Act, R.I. Gen. Laws § 38-2-1, et. seq., (“APRA” or the “Act”).
To make a public records request, please follow these instructions and fill out the included form.


Reporting Fraud, Waste and Abuse

This document described how you can help HealthSource RI address fraud, waste and abuse.


HealthSource RI Application Policies

This document contains the policies and terms and conditions that are a part of the HealthSource RI application process. We have provided them here so that you may revisit them at any time. If we make changes to any of these policies we will post the new version here.


HealthSource RI Appeals Form


HealthSource RI Non-Discrimination Policy


 

 

Reports

2018 Open Enrollment Report 

This report offers details about what happened during our 2018 open enrollment period. Learn more about:

  • How many people called the contact center and when
  • The most popular health insurance plans
  • Age and gender breakdowns of our customers
  • Who attended our outreach events

2017 Open Enrollment Report

This report offers details about what happened during our 2017 open enrollment period. Learn more about:

  • How many people called the contact center and when
  • The most popular health insurance plans
  • Age and gender breakdowns of our customers
  • Who attended our outreach events

 

Individuals & Families: 1-855-840-4774
Employers & Employees: 1-855-683-6757