website accessibility

How to Get Help

Here are the ways you can get help from HealthSource RI:

Chat with Us!

If you need help enrolling, or have questions about your coverage, call us at 1-855-840-4774. You can also use our live web chat, available in English and Spanish. Our call center and live web chat are available Monday – Friday 8am – 6pm.

PLEASE NOTE: In observance of the following holidays, our call center and live web chat will be closed:

 

Holiday Observed

Date

New Year’s Day January 2, 2025
Memorial Day May 26, 2025
Independence Day July 4, 2025
Victory Day August 11, 2025
Labor Day September 1, 2025
Indigenous People’s Day October 13, 2025
Thanksgiving Day November 27, 2025
Christmas December 25, 2025

 


Attend a Virtual Info Session

Join us at one of our virtual Enrollment Info Sessions where you will hear from HealthSource RI staff, learn more about how to sign up for 2025 coverage during HealthSource RI’s Open Enrollment Period or Special Enrollment Period, and ask questions. After the Info Session, Navigators are available via phone to provide 1-on-1 enrollment support, regardless of whether you attended an Info Session or not.
 
CLICK HERE to reserve your 1-on-1 Navigator appointment in advance.
 
Your privacy is our top priority. This presentation is held via ZOOM Webinar where attendees will not see each other’s faces, questions, or contact information.
 

 For a full calendar of our events, CLICK HERE.


In-Person Help at Walk-In Center 

HealthSource RI’s Walk-In Center is located at 401 Wampanoag Trail, East Providence, RI. HealthSource RI encourages you to use our live web chat or call our customer contact center. If you would prefer in-person assistance, our Walk-In Center is open by appointment only.

To schedule an appointment at the HealthSource RI office at 401 Wampanoag Trail in East Providence, click here.

HealthSource RI connects you with health and dental insurance from these companies:

Individuals & Families: 1-855-840-4774
Employers & Employees: 1-855-683-6757